{"id":234572,"date":"2022-09-06T20:38:22","date_gmt":"2022-09-06T20:38:22","guid":{"rendered":"\/forum\/forums\/topic\/issue-with-adding-a-new-license-file-to-ansys-license-manager\/"},"modified":"2022-09-07T02:28:15","modified_gmt":"2022-09-07T02:28:15","slug":"issue-with-adding-a-new-license-file-to-ansys-license-manager","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-with-adding-a-new-license-file-to-ansys-license-manager\/","title":{"rendered":"Issue with adding a new license file to Ansys License Manager"},"content":{"rendered":"<p>Hello,<\/p>\n<p>I have been trying a trial version of FDTD solver and I have just received a new license file for MODE. When I try to add the new license to Ansys License Manager (version: 2022 R2), it gives me the following error message:&nbsp;<br \/>&#8220;2022\/09\/06 13:34:07: Error: This type of license file must be appended to the end of the existing license file that is already installed on your machine. However, the SERVER information in the new license file does not match the SERVER information in the existing license file, as is required. Therefore, this license file will not be installed.&#8221;<\/p>\n<p>The server has not been changed and I have administrative access to this server. What do you think the issue maybe? Please see the screenshot of the error attached.<\/p>\n<p>Thanks a lot in advance.<\/p>\n<p>Azadeh <img decoding=\"async\" title=\"Error message\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2022\/09\/06-09-2022-1662496664-License Error-06.09.22.png\" alt=\"\"><\/p>\n","protected":false},"template":"","class_list":["post-234572","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["262649","74406","266330"],"_bbp_author_ip":["23.56.168.214"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["1708"],"_bbp_status":["publish"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["234572"],"_bbp_forum_id":["27796"],"_bbp_engagement":["74406","262649","266330"],"_bbp_voice_count":["3"],"_bbp_reply_count":["4"],"_bbp_last_reply_id":["245911"],"_bbp_last_active_id":["245911"],"_bbp_last_active_time":["2023-01-09 13:19:50"]},"test":"azbaderchapman-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/234572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/234572\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=234572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}