{"id":168416,"date":"2022-04-12T16:02:18","date_gmt":"2022-04-12T16:02:18","guid":{"rendered":"\/forum\/forums\/topic\/getting-error-of-waiting-for-license-server-to-respond\/"},"modified":"2022-05-03T14:12:47","modified_gmt":"2022-05-03T14:12:47","slug":"getting-error-of-waiting-for-license-server-to-respond","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/getting-error-of-waiting-for-license-server-to-respond\/","title":{"rendered":"Getting error of &#8220;waiting for license server to respond&#8221;"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>I get an error 75% of the time whenever I try to startup Ansys Electronics Desktop or run a simulation. The error is always something like:<\/p>\n<p>[error] Failover feature &#039;Ansys Electronics Premium HFSS&#039; is not available. Request name elec_solve_hfss does not exist in the licensing pool. Cannot connect to license server system.&nbsp;The license server manager (lmgrd) has not been started yet,&nbsp;the wrong <a href=\"\/cdn-cgi\/l\/email-protection\" class=\"__cf_email__\" data-cfemail=\"4a3a25383e0a2225393e\">[email&#160;protected]<\/a> or license file is being used, or the&nbsp;port or hostname in the license file has been changed. Feature:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;elec_solve_hfss Server name:&nbsp;_____ License path:&nbsp;_____; FlexNet Licensing error:-15,10.&nbsp;System Error: 10061 &quot;WinSock: Connection refused&quot; (11:51:36 AM&nbsp;Apr 12, 2022)<\/p>\n<p>If I try the command again and again, eventually it will make a connection with the license server (after anywhere from 2 to 15 tries)<\/p>\n<p>This error only began to happen after we renewed our license and upgraded to the 2022 License Manager and 2022R1 Ansys. All machines involved have hardline connections so it&#039;s not a network problem. Our server machine is working fine for our other software, so it is not a hardware issue. The firewall for our server machine has also been disabled and the port has been fixed, just as we had done before the license was renewed. <\/p>\n<p>How do we fix this problem?<\/p>\n","protected":false},"template":"","class_list":["post-168416","topic","type-topic","status-closed","hentry","topic-tag-licensing"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_btv_view_count":["4045"],"_bbp_likes_count":["0"],"_bbp_subscription":["232486"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["168416"],"_bbp_forum_id":["27810"],"_bbp_engagement":["424","68381"],"_bbp_voice_count":["2"],"_bbp_reply_count":["4"],"_bbp_last_reply_id":["211615"],"_bbp_last_active_id":["211615"],"_bbp_last_active_time":["2022-05-03 14:12:47"]},"test":"voyager"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/168416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/168416\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=168416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}