{"id":164504,"date":"2021-12-02T14:26:22","date_gmt":"2021-12-02T14:26:22","guid":{"rendered":"\/forum\/forums\/topic\/technical-support-for-licensed-user\/"},"modified":"2021-12-07T00:54:18","modified_gmt":"2021-12-07T00:54:18","slug":"technical-support-for-licensed-user","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/technical-support-for-licensed-user\/","title":{"rendered":"Technical support for licensed user"},"content":{"rendered":"
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Hi,<\/p>\n

We have registered for the support through the "Ansys Lumercial 2021 R2.3 Launcher". It takes us to this page. <\/p>\n

support.lumerical.com <\/strong>But somehow its the same page of Ansys support where there is a general discussion forum.<\/p>\n

Support<\/h2>\n

If you are unable to resolve your question using our online resources ( KB, APP, AIC<\/a> ), contact our support team by posting your question in the Ansys Learning Forum (ALF) <\/a>.<\/p>\n

Users with a commercial license may also contact support by email. For details, please re-register for Lumerical support<\/a> and select the Premium option.<\/p>\n

<\/p>\n<\/p>\n

We are looking for the email address of the support expert? <\/p>\n

<\/p>\n<\/p>\n

Regards<\/p>\n

FK<\/p>\n","protected":false},"template":"","class_list":["post-164504","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t