{"id":164445,"date":"2021-11-30T19:11:02","date_gmt":"2021-11-30T19:11:02","guid":{"rendered":"\/forum\/forums\/topic\/installing-the-ansys-license-manager-on-ubuntu\/"},"modified":"2022-01-04T16:41:09","modified_gmt":"2022-01-04T16:41:09","slug":"installing-the-ansys-license-manager-on-ubuntu","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/installing-the-ansys-license-manager-on-ubuntu\/","title":{"rendered":"Installing the ANSYS license manager on Ubuntu"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>Hello everyone, I has been trying without success to install the ANSYS license manager in ubuntu 20. The installation process goes without errors and Im able to install the license file correctly through the web interface, but then it doesnt manage to start the server process.<\/p>\n<p>Here you can see the full log: <\/p>\n<p>$: \/ansys_inc\/shared_files\/licensing$ cat ansysli_server.log<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211; NORMAL STARTUP 2021\/11\/30 18:56:55 &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ansys Licensing Interconnect version 2021.2.0 (20210525) for linx64.&nbsp;Updated at Ansys Release 2021 R2.&nbsp;Started on 2021\/11\/30 18:56:55 by <a href=\"\/cdn-cgi\/l\/email-protection\" class=\"__cf_email__\" data-cfemail=\"6c1e0303182c1f03010904031f1802\">[email&#160;protected]<\/a>:linx64 with pid 2148.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(C) 2021 ANSYS, Inc.&nbsp;Unauthorized use, distribution, or duplication is prohibited.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Built Using FlexNet Publisher v11.16.4.0 build 252457 x64_lsb<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Built Using OpenSSL 1.1.1j&nbsp;16 Feb 2021<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Please note that entries in this debug log have the following format:<\/p>\n<p><\/p>\n<\/p>\n<p>TIMESTAMP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ACTION&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;FEATURE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;REVISION (BUILD DATE)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A\/B\/C\/D&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;W\/X\/Y\/Z&nbsp;&nbsp;PID:MPID:APP:<a href=\"\/cdn-cgi\/l\/email-protection\" class=\"__cf_email__\" data-cfemail=\"6c393f293e2c24233f38\">[email&#160;protected]<\/a>:PLATFORM:DISPLAY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;SOCKET:IP<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Licenses statistics:<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A is the number of licenses requested by this ACTION.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;B is the number of licenses used by this USER.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;C is the number of licenses used by all users.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;D is the number of licenses available in the local license pool.<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;License server performance statistics:<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;W is the number of currently connected client applications.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;X is the maximum number of connected client applications.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Y is the unique serial number of this client application.<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Z is the number of all client applications served by this Licensing Interconnect server.<\/p>\n<p><\/p>\n<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n<p>2021\/11\/30 18:56:55&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ANSYSLI_CMD=\/ansys_inc\/shared_files\/licensing\/linx64\/ansysli_server<\/p>\n<p>2021\/11\/30 18:56:55&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ANSYSLI_INITIALIZATION_FILE=No initialization file found.<\/p>\n<p>2021\/11\/30 18:56:55&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ANSYSLI_MONITOR=\/ansys_inc\/shared_files\/licensing\/linx64\/ansysli_monitor<\/p>\n<p>2021\/11\/30 18:56:55&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ANSYSLI_PRODORD_FILE=&#039;\/ansys_inc\/shared_files\/licensing\/prodord\/ansysli.prodord.xml&#039;<\/p>\n<p>2021\/11\/30 18:56:56&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;FLEXLM_LICENSE_FILE=&#039;\/ansys_inc\/shared_files\/licensing\/license_files&#039;<\/p>\n<p>2021\/11\/30 18:56:56&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ANSYSLI_PORT=2325<\/p>\n<p>2021\/11\/30 18:56:56&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Listen Socket Created<\/p>\n<p>2021\/11\/30 18:56:56&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Backing up FLEXlm debug log file to \/ansys_inc\/shared_files\/licensing\/logs_backup\/license_20211130_185656.log.<\/p>\n<p>2021\/11\/30 18:56:56&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\/ansys_inc\/shared_files\/licensing\/linx64\/lmgrd&nbsp;-c \/ansys_inc\/shared_files\/licensing\/license_files -l \/ansys_inc\/shared_files\/licensing\/license.log<\/p>\n<p>2021\/11\/30 18:56:57&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Still trying to start FLEXlm server. Please wait &#8230;<\/p>\n<p>2021\/11\/30 18:57:04&nbsp;&nbsp;&nbsp;CACHE_SERVER&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Available licenses from file \/ansys_inc\/shared_files\/licensing\/license_files:<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;[&#8230;] # I removed all of these options so the log fits<\/p>\n<p>2021\/11\/30 18:57:04&nbsp;&nbsp;&nbsp;CACHE_SERVER&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;No active FLEXlm options.<\/p>\n<p>2021\/11\/30 18:57:04&nbsp;&nbsp;&nbsp;CACHE_SERVER&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;No active Ansys Licensing Interconnect options.<\/p>\n<p>2021\/11\/30 18:57:07&nbsp;&nbsp;&nbsp;INFO&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Still trying to start FLEXlm server. Please wait &#8230;<\/p>\n<p>2021\/11\/30 18:57:11&nbsp;&nbsp;&nbsp;ERROR&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Unable to write server port to ANSYSLI_PORT.<\/p>\n<p><\/p>\n<p><\/p>\n<\/p>\n<p>Im not sure exactly what&#039;s the meaning of the error at the last line. Maybe it couldnt bind to port 2325 ? Maybe it was unable to read the port number from the variable ? Maybe there was an exception somewhere else in the process of connecting to port 2325 ?. There is nothing running on port 2325 and after this failed attempt to start the server I can see the lmgrd process running on port 1055.<\/p>\n<p><\/p>\n<\/p>\n<p>I have tried mainly starting the server (with and without sudo privileges) with:<\/p>\n<ul>\n<li>init_ansysli start<\/li>\n<li>init_ansysli_tomcat start (the web interface) <\/li>\n<li>Manually using linx64\/ansysli_server <\/li>\n<\/ul>\n<p>Any ideas on how to fix this issue ?<\/p>\n","protected":false},"template":"","class_list":["post-164445","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_author_ip":[""],"_bbp_old_reply_author_name_id":["Anonymous"],"_bbp_old_is_reply_anonymous_id":["false"],"_btv_view_count":["1706"],"_bbp_likes_count":["0"],"_bbp_subscription":["241954"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["164445"],"_bbp_forum_id":["27796"],"_bbp_engagement":["68381","168329","241954"],"_bbp_voice_count":["3"],"_bbp_reply_count":["2"],"_bbp_last_reply_id":["199178"],"_bbp_last_active_id":["199178"],"_bbp_last_active_time":["2022-01-04 16:41:09"]},"test":"jsierra-sietegmail-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/164445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/164445\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=164445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}