{"id":163805,"date":"2021-11-08T17:19:15","date_gmt":"2021-11-08T17:19:15","guid":{"rendered":"\/forum\/forums\/topic\/ansys-workbench-unexpected-error\/"},"modified":"2021-11-09T20:49:00","modified_gmt":"2021-11-09T20:49:00","slug":"ansys-workbench-unexpected-error","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansys-workbench-unexpected-error\/","title":{"rendered":"Ansys WorkBench Unexpected Error"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>Hi, <\/p>\n<p>I installed ANSYS student and when I try to open Ansys Workbench I get the following error massage:<\/p>\n<p><\/p>\n<\/p>\n<p>An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.<\/p>\n<p>&#8212; System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.<\/p>\n<p><\/p>\n<\/p>\n<p>&#8212; System.Exception: SceneGraph.Engine &#8211; failed to boot up.<\/p>\n<p>&nbsp;&nbsp;at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)<\/p>\n<p>&nbsp;&nbsp;at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoadContext context)<\/p>\n<p>&nbsp;&nbsp;at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)<\/p>\n<p>&nbsp;&nbsp;at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)<\/p>\n<p><\/p>\n<\/p>\n<p>From reading old posts in this forum I understand that creating a new local account (with username in English) on my computer may solve the problem. Is there any other solution?<\/p>\n<p><\/p>\n<\/p>\n<p>Thanks,<\/p>\n<p>Elad<\/p>\n","protected":false},"template":"","class_list":["post-163805","topic","type-topic","status-closed","hentry","topic-tag-error"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_author_ip":[""],"_bbp_view_count":["296"],"_bbp_likes_count":["0","0"],"_bbp_forum_subforum_count":["0"],"_btv_view_count":["6090"],"_bbp_subscription":["239735","263813","291130"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["163805"],"_bbp_forum_id":["27784"],"_bbp_engagement":["68381","239735","263813","291130"],"_bbp_voice_count":["4"],"_bbp_reply_count":["3"],"_bbp_last_reply_id":["298921"],"_bbp_last_active_id":["298921"],"_bbp_last_active_time":["2023-08-09 08:57:46"]},"test":"elad-ycampus-technion-ac-il"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/163805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/163805\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=163805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}