{"id":160748,"date":"2021-07-27T20:25:47","date_gmt":"2021-07-27T20:25:47","guid":{"rendered":"\/forum\/forums\/topic\/license-manager-installs-successfully-but-isnt-in-start-menu\/"},"modified":"2021-07-30T13:10:48","modified_gmt":"2021-07-30T13:10:48","slug":"license-manager-installs-successfully-but-isnt-in-start-menu","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/license-manager-installs-successfully-but-isnt-in-start-menu\/","title":{"rendered":"License manager installs &#8216;successfully&#8217; but isn&#8217;t in start menu"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>Hello,<\/p>\n<p>I have run the license manager installation multiple times and cannot seem to resolve this. I am switching license servers and already generated and activated the new host via customer portal. I am now trying to install license manager on the new host but when I do, I go through the installation process and it says it was successful, but there is no license manager in the program files or on the start menu. I also don&#039;t get the option to &#039;launch license manager upon exit&#039; as the help guide says (see screenshot).<\/p>\n<p>I&#039;d appreciate any way to resolve this.<\/p>\n<p>Thanks,<\/p>\n<p>Alex<\/p>\n<div class=\"embedExternal embedImage\">\n<div class=\"embedExternal-content\">\n<a class=\"embedImage-link\" href=\"\/forum\/wp-content\/uploads\/forum-uploads\/516\/UIL6BX4DVFDR.png\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n<img decoding=\"async\" class=\"embedImage-img\" src=\"\/forum\/wp-content\/uploads\/forum-uploads\/516\/UIL6BX4DVFDR.png\" alt=\"Screen Shot 2021-07-27 at 4.22.51 PM.png\" \/><br \/>\n<\/a><\/p>\n","protected":false},"template":"","class_list":["post-160748","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_author_ip":[""],"_bbp_old_reply_author_name_id":["Anonymous"],"_bbp_old_is_reply_anonymous_id":["false"],"_btv_view_count":["406"],"_bbp_likes_count":["0"],"_bbp_subscription":["236735"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["160748"],"_bbp_forum_id":["27796"],"_bbp_engagement":["25","158003"],"_bbp_voice_count":["2"],"_bbp_reply_count":["2"],"_bbp_last_reply_id":["186870"],"_bbp_last_active_id":["186870"],"_bbp_last_active_time":["2021-07-30 13:10:48"]},"test":"soloviev"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/160748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/160748\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=160748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}