{"id":160495,"date":"2021-07-19T17:18:15","date_gmt":"2021-07-19T17:18:15","guid":{"rendered":"\/forum\/forums\/topic\/linux-lmgrd-licensing-error\/"},"modified":"2021-07-27T12:01:44","modified_gmt":"2021-07-27T12:01:44","slug":"linux-lmgrd-licensing-error","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/linux-lmgrd-licensing-error\/","title":{"rendered":"(linux) LMGRD Licensing Error"},"content":{"rendered":"
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I am trying to run an ANSYS License Server on Red Hat SUSE linux NON-GUI mode and I am getting the error below when I run Display License Status <\/em>from Client ANSLIC_ADMIN Utility 2019 R2 on the client windows PC. <\/p>\n

====================================================================================================<\/p>\n

[Detecting lmgrd processes…]<\/p>\n

License server status: [email protected]<\/a><\/p>\n

  License file(s) on license-ansys: [email protected]<\/a>{IP ADDRESS OF LICENSE SERVER}:<\/p>\n

<\/p>\n<\/p>\n

lmgrd is not running: License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")  <\/p>\n

<\/p>\n<\/p>\n

====================================================================================================<\/p>\n

<\/p>\n

<\/p>\n<\/p>\n

Steps I used,<\/p>\n

    \n
  1. Install server using .\/INSTALL -LM -silent -licserverinfo 2325:1055:name<\/em><\/li>\n
  2. Uploaded the license file to \/ansys_inc\/shared_files\/licensing\/license_files<\/em><\/li>\n
  3. Started the license server using .\/start_ansysli <\/em>in \/ansys_inc\/shared_files\/licensing<\/em><\/li>\n
  4. Open ports on firewall<\/li>\n<\/ol>\n

    <\/p>\n

    <\/p>\n

    <\/p>\n<\/p>\n

    The ansysli_server.log <\/em>file shows that the server is receiving requests but they are being denied,<\/p>\n

    ====================================================================================================<\/p>\n

    2021\/07\/19 16:02:19  INFO        Ready to accept connections.<\/p>\n

    2021\/07\/19 16:43:58 DENIED FLUENT_SOLVER 19.4 (2019.0402) 1\/0\/0\/0 <\/p>\n

    1\/1\/44\/44 3016:3016:FLUENT_SOLVER:[email protected]<\/a>{PC NAME}:winx64 6:{IP}<\/p>\n

    9 <\/p>\n

    Capability Fluent Solver does not exist in the Ansys licensing pool.<\/p>\n

    None of the products enabling this capability are available in the specified license path:<\/p>\n

    ANSYSLI_SERVERS: [email protected]<\/a>{IP ADDRESS OF LICENSE SERVER}<\/p>\n

    FLEXlm Servers: [email protected]<\/a>{IP ADDRESS OF LICENSE SERVER}<\/p>\n

    ====================================================================================================<\/p>\n

    <\/p>\n

    <\/p>\n<\/p>\n

    The license.log <\/em>file shows that LMGRD has detected the license file,<\/p>\n

    ====================================================================================================<\/p>\n

    16:02:15 (lmgrd) (@[email protected]<\/a>) License file(s) used: \/ansys_inc\/shared_files\/licensing\/license_files\/ansyslmd.l<\/p>\n

    ic<\/p>\n

    16:02:15 (lmgrd) (@[email protected]<\/a>) ===============================================<\/p>\n

    16:02:15 (lmgrd) Starting vendor daemons … <\/p>\n

    16:02:15 (lmgrd) Started ansyslmd (internet tcp_port 47069 pid 6675)<\/p>\n

    16:02:15 (ansyslmd) FlexNet Licensing version v11.17.2.0 build 272614 x64_lsb<\/p>\n

    16:02:15 (ansyslmd) SLOG: Summary LOG statistics is enabled.<\/p>\n

    16:02:15 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT1<\/p>\n

    16:02:15 (ansyslmd) SLOG: VM Status: 4<\/p>\n

    16:02:15 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT5<\/p>\n

    16:02:15 (ansyslmd) SLOG: TPM Status: 0<\/p>\n

    16:02:15 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT6<\/p>\n

    16:02:15 (ansyslmd) Server started on license-ansys for: 1spacdes <\/p>\n

    16:02:15 (ansyslmd) a_catv6_reader a_jt_reader a_spaceclaim_dirmod <\/p>\n

    16:02:15 (ansyslmd) a_spaceclaim_faceteddata acdi_adprepost acpreppost <\/p>\n

    16:02:15 (ansyslmd) advanced_meshing agppi am_module <\/p>\n

    16:02:15 (ansyslmd) am_prep am_print ans_act <\/p>\n

    16:02:15 (ansyslmd) anshpc ansys aqwa_pre <\/p>\n

    16:02:15 (ansyslmd) aqwa_solve disco_level1 disco_level2 <\/p>\n

    16:02:15 (ansyslmd) dsdxm emag ensight_enterprise <\/p>\n

    16:02:15 (ansyslmd) envision_pro explicit_advanced explicit_basic <\/p>\n

    16:02:15 (ansyslmd) granta_sim_mat_data ice_translator mat_designer <\/p>\n

    16:02:15 (ansyslmd) piautoin picatv5 piproe <\/p>\n

    16:02:15 (ansyslmd) pisoledg pisolwor piug <\/p>\n

    16:02:15 (ansyslmd) rdacis rdpara <\/p>\n

    16:02:15 (ansyslmd) EXTERNAL FILTERS are OFF<\/p>\n

    16:02:15 (lmgrd) ansyslmd using TCP-port 47069<\/p>\n

    ====================================================================================================<\/p>\n

    <\/p>\n

    <\/p>\n<\/p>\n

    Running netstat on the license server shows,<\/p>\n

    ====================================================================================================<\/p>\n

    ansysli_s 6643 ihealy01 5u IPv4 28324 0t0 TCP *:2325 (LISTEN<\/strong>)<\/p>\n

    lmgrd 6673 ihealy01 0u IPv6 28697 0t0 TCP *:1055 (LISTEN<\/strong>)<\/p>\n

    ansyslmd 6675 ihealy01 0u IPv6 28697 0t0 TCP *:1055 (LISTEN<\/strong>)<\/p>\n

    ansyslmd 6675 ihealy01 7u IPv6 28701 0t0 TCP *:47069 (LISTEN<\/strong>)<\/p>\n

    ====================================================================================================<\/p>\n

    <\/p>\n

    <\/p>\n<\/p>\n

    Any idea on what the problem could be?<\/p>\n

    Thanks for your help!<\/p>\n","protected":false},"template":"","class_list":["post-160495","topic","type-topic","status-closed","hentry","topic-tag-license","topic-tag-license-error","topic-tag-licensing","topic-tag-linux","topic-tag-redhat-license-1"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_author_ip":[""],"_bbp_old_reply_author_name_id":["Anonymous"],"_bbp_old_is_reply_anonymous_id":["false"],"_btv_view_count":["2147"],"_bbp_likes_count":["0"],"_bbp_subscription":["231530"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["160495"],"_bbp_forum_id":["27796"],"_bbp_engagement":["197","212904"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_last_reply_id":["185976"],"_bbp_last_active_id":["185976"],"_bbp_last_active_time":["2021-07-27 12:01:44"]},"test":"ihealy01manhattan-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/160495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/160495\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=160495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}