{"id":160220,"date":"2021-07-08T15:56:56","date_gmt":"2021-07-08T15:56:56","guid":{"rendered":"\/forum\/forums\/topic\/error-while-update-new-license\/"},"modified":"2021-07-19T13:42:07","modified_gmt":"2021-07-19T13:42:07","slug":"error-while-update-new-license","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/error-while-update-new-license\/","title":{"rendered":"Error while update new license"},"content":{"rendered":"
\n
\n

Hello, <\/p>\n

A few days ago, our lab renewed the ANSYS license and got an error while trying to update the new license.<\/p>\n

We use ICEM CFD 14.5.7 and Fluent 14.5.7 and ANSYS License Manager 17.0 and there was no issue using these versions of the software and the license manager last year.<\/p>\n

However the following error occurs when we start ICEM CFD. We have checked the new license file has been updated correctly.<\/p>\n

Is this because new license from this year does not support ICEM CFD 14.5.7 and Fluent 14.5.7 and\/or ANSYS License Manager 17.0? Thank you.<\/p>\n

————–<\/p>\n

ICEM CFD 14.5.7<\/p>\n

Error: Capability ICEM CFD – Advanced Meshing does not exist in the ANSYS licensing pool.<\/p>\n

None of the products enabling this capability are available in the specified license path:<\/p>\n

  ANSYSLI_SERVERS: [email protected]<\/span><\/a> (server address) <- I put the correct server address <\/p>\n

  FLEXlm Servers: [email protected]<\/span><\/a> (server address) <\/p>\n

<\/p>\n<\/p>\n

ICEM CFD 14.5.7 Initialization Error:<\/p>\n

failed to get ansys license 10019: return code 1, Capability ICEM CFD – Advanced Meshing does not exist in the ANSYS licensing pool.<\/p>\n

None of the products enabling this capability are available in the specified license path:<\/p>\n

  ANSYSLI_SERVERS: [email protected]<\/span><\/a> (server address)<\/p>\n

  FLEXlm Servers: [email protected]<\/span><\/a> (server address)<\/p>\n

<\/p>\n<\/p>\n

You cannot use this function because a valid license for the mesh editor was not found. Please make sure your license server is running and that you have a valid and available FEATURE or INCREMENT line for "aienv", "aimed", or "med". If you are an academic user with a valid academic key, please verify that the "User's License Preferences" are set to "Use Academic Licenses".<\/p>\n

—–<\/p>\n","protected":false},"template":"","class_list":["post-160220","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_author_ip":[""],"_bbp_old_reply_author_name_id":["Anonymous"],"_bbp_old_is_reply_anonymous_id":["false"],"_btv_view_count":["622"],"_bbp_likes_count":["0"],"_bbp_subscription":["240800"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["160220"],"_bbp_forum_id":["27796"],"_bbp_engagement":["68381","166125"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_last_reply_id":["184871"],"_bbp_last_active_id":["184871"],"_bbp_last_active_time":["2021-07-19 13:42:07"]},"test":"minyoung"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/160220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/160220\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=160220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}