{"id":403715,"date":"2025-01-06T12:35:18","date_gmt":"2025-01-06T12:35:18","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/403715\/"},"modified":"2025-01-06T12:35:18","modified_gmt":"2025-01-06T12:35:18","slug":"403715","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/403715\/","title":{"rendered":"Reply To: Critical Error during Installation"},"content":{"rendered":"<p>&lt;p&gt;&lt;span style=&#8221;font-size: 12pt;&#8221;&gt;Hello &lt;span class=&#8221;bbp-author-name&#8221;&gt;oshooaipe2020,&nbsp;&lt;br&gt;&lt;br&gt;I believe it could be a faulty installation. Did you get a chance to reinstall applications or check if standalone applications are working?&lt;br&gt;Are you using a student version or a commercial?&lt;\/span&gt;&lt;\/span&gt;&lt;\/p&gt;&lt;p&gt;&lt;span class=&#8221;bbp-author-name&#8221; style=&#8221;font-size: 12pt;&#8221;&gt;Can you please try to install a fresh setup of fluids or structures package and let me know?&lt;br&gt;&lt;\/span&gt;&lt;\/p&gt;&lt;p style=&#8221;margin-top: 0; margin-bottom: 0; vertical-align: middle;&#8221;&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt; font-style: normal;&#8221;&gt;Reinstall the application as administrator &amp; delete configuration files:&lt;\/span&gt;&lt;\/p&gt;<\/p>\n<ol>&lt;li style=&#8221;list-style-type: none; font-size: 12pt;&#8221;&gt;<\/p>\n<ol>&lt;li style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt;&#8221; value=&#8221;1&#8243;&gt;&lt;p&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt; font-style: normal;&#8221;&gt;Uninstall Ansys package as administrator.&lt;\/span&gt;&lt;\/p&gt;<\/li>\n<p>&lt;li style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt;&#8221;&gt;&lt;p&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt;&#8221;&gt;Rename &lsquo; %temp%\\.ansys&rsquo; to &lsquo;&lsquo; %temp%\\.ansys.old&rsquo;&lt;\/span&gt;&lt;\/p&gt;<\/li>\n<p>&lt;li style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt;&#8221;&gt;&lt;p&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt;&#8221;&gt;Rename &lsquo;AppData\\Roaming\\Ansys&rsquo; to &lsquo;AppData\\Roaming\\Ansys.old&rsquo;&lt;\/span&gt;&lt;\/p&gt;<\/li>\n<p>&lt;li style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt;&#8221;&gt;&lt;p&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt;&#8221;&gt;Rename &lsquo;Documents\\Ansoft&rsquo; to &lsquo;Documents\\Ansoft.old&rsquo; (if any)&lt;br&gt;&lt;\/span&gt;&lt;\/p&gt;<\/li>\n<p>&lt;li style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-size: 12pt;&#8221;&gt;&lt;p&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt;&#8221;&gt;Download then install the Ansys product-specific package as required as administrator.&lt;\/span&gt;&lt;\/p&gt;<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&lt;p style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle;&#8221;&gt;&lt;span style=&#8221;font-size: 12pt;&#8221;&gt;&lt;span style=&#8221;font-family: Calibri;&#8221;&gt;I hope this helps.&nbsp;&lt;\/span&gt;&lt;\/span&gt;&lt;\/p&gt;&lt;p style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle;&#8221;&gt;&nbsp;&lt;\/p&gt;&lt;p style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle;&#8221;&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt;&#8221;&gt;Wishes,&nbsp;&lt;\/span&gt;&lt;\/p&gt;&lt;p style=&#8221;margin-top: 0px; margin-bottom: 0px; vertical-align: middle;&#8221;&gt;&lt;span style=&#8221;font-family: Calibri; font-size: 12pt;&#8221;&gt;Mrunali.&lt;\/span&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-403715","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello oshooaipe2020, I believe it could be a faulty installation. 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