{"id":394851,"date":"2024-11-21T19:37:01","date_gmt":"2024-11-21T19:37:01","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/394851\/"},"modified":"2024-11-21T19:37:01","modified_gmt":"2024-11-21T19:37:01","slug":"394851","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/394851\/","title":{"rendered":"Reply To: ansys optics"},"content":{"rendered":"<p>&lt;p&gt;@danny3126,&nbsp;&lt;\/p&gt;&lt;p&gt;Please try to log into <a href=\"https:\/\/optics.ansys.com\/hc\/en-us\">Ansys Optics<\/a> again using your organization&#8217;s email &#8211; <a href=\"https:\/\/optics.ansys.com\/hc\/en-us\/articles\/5532930614803-How-to-create-or-update-your-Ansys-Lumerical-user-account\">free web based email accounts are not supported<\/a>.&nbsp;&lt;\/p&gt;&lt;p&gt;Let us know if you have any questions or run into any issues.&nbsp;&lt;\/p&gt;&lt;p style=&#8221;margin: 0in; font-family: Calibri; font-size: 14.0pt;&#8221;&gt;Best,&nbsp;&lt;\/p&gt;&lt;p style=&#8221;margin: 0in; font-family: Calibri; font-size: 14.0pt;&#8221;&gt;&nbsp;&lt;\/p&gt;&lt;p style=&#8221;margin: 0in; font-family: Calibri; font-size: 14.0pt;&#8221;&gt;Lito&lt;\/p&gt;&lt;p style=&#8221;margin: 0in; font-family: Calibri; font-size: 10.0pt;&#8221;&gt;++++++++++++++++++++++++++++++++++&lt;\/p&gt;&lt;p style=&#8221;margin: 0in; font-family: Calibri; font-size: 10.0pt;&#8221;&gt;&lt;span lang=&#8221;en-US&#8221; style=&#8221;font-weight: bold;&#8221;&gt;How to get support for Ansys Lumerical?&lt;\/span&gt;&lt;span lang=&#8221;en-CA&#8221;&gt;&nbsp;&lt;\/span&gt;&lt;\/p&gt;&lt;p lang=&#8221;en-US&#8221; style=&#8221;margin: 0in; font-family: Calibri; font-size: 10.0pt;&#8221;&gt;&lt;span style=&#8221;font-style: italic;&#8221;&gt;&gt; Search the &lt;\/span&gt;<a href=\"https:\/\/optics.ansys.com\/hc\/en-us\">&lt;span style=&#8221;font-style: italic;&#8221;&gt;Ansys Optics Knowledge Base (KB)&lt;\/span&gt;<\/a>&lt;span style=&#8221;font-style: italic;&#8221;&gt;.&lt;\/span&gt;&lt;\/p&gt;&lt;p lang=&#8221;en-US&#8221; style=&#8221;margin: 0in; font-family: Calibri; font-size: 10.0pt;&#8221;&gt;&lt;span style=&#8221;font-style: italic;&#8221;&gt;&gt; Submit your inquiries and support requests in the &lt;\/span&gt;<a href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/forum\/discuss-simulation\/photonics\/\">&lt;span style=&#8221;font-style: italic;&#8221;&gt;Ansys Learning Forum&lt;\/span&gt;<\/a>&lt;span style=&#8221;font-style: italic;&#8221;&gt;.&lt;\/span&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-394851","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/394851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/394851\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=394851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}