{"id":391094,"date":"2024-10-23T17:26:04","date_gmt":"2024-10-23T17:26:04","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/391094\/"},"modified":"2024-10-23T17:26:04","modified_gmt":"2024-10-23T17:26:04","slug":"391094","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/391094\/","title":{"rendered":"Reply To: Error loading Lumerical example"},"content":{"rendered":"<p>&lt;p&gt;Try to download a fresh copy of the example unto the machine with the issue. Make sure that the file is stored in a location on the local machine where you have read\/write access, not an online storage e.g. onedrive or dropbox.&nbsp;&lt;\/p&gt;&lt;p&gt;Should the issue persists:&lt;\/p&gt;<\/p>\n<ol>\n<li>Reboot the PC,<\/li>\n<li>Delete the &lt;span style=&#8221;text-decoration: underline;&#8221;&gt;<em>Lumerical DEVICE.ini<\/em>&lt;\/span&gt; file from your user&#8217;s folder on the machine with the issue.&nbsp;&lt;br&gt;&gt;&gt;<a href=\"https:\/\/optics.ansys.com\/hc\/en-us\/articles\/4948629625619-Ansys-Lumerical-product-preference-files\">Ansys Lumerical product preference files &ndash; Ansys Optics<\/a>&lt;&lt;&nbsp;<\/li>\n<li>Otherwise, do a clean installation of the latest version of Lumerical on the affected machine.&nbsp;&lt;br&gt;&gt;&gt;<a href=\"https:\/\/optics.ansys.com\/hc\/en-us\/articles\/5613618572947-Fixing-installation-or-licensing-issues#toc_2\">Fixing installation or licensing issues &ndash; Ansys Optics<\/a>&lt;&lt;&lt;br&gt;DO NOT delete the <em>&lt;span style=&#8221;text-decoration: underline;&#8221;&gt;License.ini&lt;\/span&gt;<\/em> file from the machine.&nbsp;<\/li>\n<\/ol>\n<p>&lt;p&gt;Hope this helps.&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-391094","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Try to download a fresh copy of the example unto the machine with the issue. 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