{"id":369992,"date":"2024-06-05T20:50:08","date_gmt":"2024-06-05T20:50:08","guid":{"rendered":"\/forum\/forums\/reply\/369992\/"},"modified":"2024-06-05T20:50:08","modified_gmt":"2024-06-05T20:50:08","slug":"369992","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/369992\/","title":{"rendered":"Reply To: ANSYS Mechanical won&#8217;t open and stays on Blank Gray Screen (Path environment va)"},"content":{"rendered":"<p>&lt;p&gt;You may disregard the Proxy server message.&nbsp;&lt;\/p&gt;&lt;p&gt;===================&lt;\/p&gt;&lt;p&gt;This is not a common occurance to be this difficult.&nbsp;&lt;\/p&gt;&lt;p&gt;===================&lt;\/p&gt;&lt;p&gt;Before you reinstall, you may want to try uninstalling the Prerequisites from Windows Add\/Remove programs, then reinstalling them via the ProductConfig.exe&lt;br&gt;&nbsp;&lt;br&gt;&nbsp;So,&lt;br&gt;&nbsp;Run ProductConfig.exe&lt;br&gt;&nbsp;Check Required Prerequisties. It will list the currently installed ones, and that none are needed.&nbsp; Make a note of these.&lt;br&gt;&nbsp;In Windows Add\/Remove programs, find each of the Prerequisites, and uninstall them.&lt;br&gt;&nbsp;Reboot.&lt;br&gt;&nbsp;Run ProductConfig.exe again.&nbsp;&lt;br&gt;&nbsp;Check Required Prerequisties&#8230;It should now list several that are needed.&lt;br&gt;&lt;span style=&#8221;font-size: 14pt;&#8221;&gt;&nbsp;Reinstall prerequisites.&nbsp;&lt;\/span&gt;&lt;\/p&gt;&lt;p&gt;====================&lt;\/p&gt;&lt;p&gt;It may be worth installing on another machine just to rule out a local machine issue.&nbsp;&lt;\/p&gt;&lt;p&gt;====================&lt;\/p&gt;&lt;p&gt;We generallly recommed laptops that are designated as a Mobile Workstation as these have higher-end graphics \/ CPUs \/ Memory and are intended for engineering \/ CAD applications, not gaming.&nbsp;&lt;br&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-369992","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"You may disregard the Proxy server message. ===================This is not a common occurance to be this difficult. ===================Before you reinstall, you may want to try uninstalling the Prerequisites from Windows Add\/Remove programs, then reinstalling them via the ProductConfig.exe So, Run ProductConfig.exe Check Required Prerequisties. 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