{"id":369923,"date":"2024-06-05T13:16:35","date_gmt":"2024-06-05T13:16:35","guid":{"rendered":"\/forum\/forums\/reply\/369923\/"},"modified":"2024-06-05T13:43:05","modified_gmt":"2024-06-05T13:43:05","slug":"369923","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/369923\/","title":{"rendered":"Reply To: ANSYS Mechanical won&#8217;t open and stays on Blank Gray Screen (Path environment va)"},"content":{"rendered":"<p>&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;As Administrator:&lt;br&gt;Run: C:\\Program Files\\ANSYS Inc\\v241\\ProductConfig.exe&nbsp;&nbsp;&lt;br&gt;Select&nbsp; Check for Required Prerequisites..&lt;br&gt;If needed Install Required Prerequisutes.&lt;br&gt;Then&lt;br&gt;&nbsp;Unconfigure Products and CAD &ndash; Select ALL, then Next&lt;br&gt;Then&lt;br&gt;&nbsp;Configure Products and CAD &ndash; Select ALL, then Next&lt;br&gt;&lt;br&gt;&lt;br&gt;===================&nbsp;&lt;br&gt;&lt;br&gt;If you still have issues, open a File Explorer. &lt;br&gt;In the address bar, enter %TEMP%&nbsp; &nbsp;&lt;br&gt;Press Enter.&lt;br&gt;This will redirect to your local TEMP folder&nbsp;&lt;br&gt;See if there is an Ansys dmp file.&lt;br&gt;Let me know the file size.&lt;br&gt;&lt;br&gt;===================&nbsp;&lt;br&gt;&lt;br&gt;&nbsp;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;Let me know if this helps.&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-369923","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"As Administrator:Run: C:\\Program Files\\ANSYS Inc\\v241\\ProductConfig.exe Select Check for Required Prerequisites..If needed Install Required Prerequisutes.Then Unconfigure Products and CAD \u2013 Select ALL, then NextThen Configure Products and CAD \u2013 Select ALL, then Next=================== If you still have issues, open a File Explorer. 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