


{"id":368477,"date":"2024-05-24T10:21:23","date_gmt":"2024-05-24T10:21:23","guid":{"rendered":"\/forum\/forums\/reply\/368477\/"},"modified":"2024-05-24T10:21:23","modified_gmt":"2024-05-24T10:21:23","slug":"368477","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/368477\/","title":{"rendered":"Reply To: ANSYS DISPLAY RESOLUTION PROBLEM"},"content":{"rendered":"<p>&lt;p&gt;Hi Giacomo,&lt;\/p&gt;&lt;p&gt;Are you using 4k display?&lt;\/p&gt;&lt;h3 class=&#8221;bridgehead &#8220;&gt;Using 4K Displays with Workbench&lt;\/h3&gt;&lt;p&gt;Currently, Workbench does not support 4K displays. You may see one or more of the following issues if you use Workbench on a 4K display:&lt;\/p&gt;&lt;div class=&#8221;itemizedlist&#8221;&gt;&lt;ul class=&#8221;itemizedlist&#8221; type=&#8221;disc&#8221;&gt;&lt;li class=&#8221;listitem&#8221;&gt;&lt;p&gt;Initially launching Workbench displays a tiny window and text is cut off.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;listitem&#8221;&gt;&lt;p&gt;Titles are cut off.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;listitem&#8221;&gt;&lt;p&gt;You must maximize the Workbench window twice before it is set to full screen.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;listitem&#8221;&gt;&lt;p&gt;Various parts of the user interface are scaled incorrectly, including tab titles, drop-down menu text, toolbars, and the ACT start page.&lt;\/p&gt;<\/li>\n<\/ul>\n<p>&lt;\/div&gt;&lt;p&gt;To improve these issues, complete the following procedure:&lt;\/p&gt;&lt;div class=&#8221;procedure&#8221;&gt;<\/p>\n<ol>&lt;li class=&#8221;step&#8221; title=&#8221;Step 1&#8243;&gt;&lt;p&gt;On the Windows toolbar, select&nbsp;&lt;span class=&#8221;guimenu&#8221;&gt;<strong>Start &gt; Ansys 2024 R1<\/strong>&lt;\/span&gt;&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221; title=&#8221;Step 2&#8243;&gt;&lt;p&gt;Right-click the&nbsp;&lt;span class=&#8221;guimenuitem&#8221;&gt;<strong>Workbench 2024 R1<\/strong>&lt;\/span&gt;&nbsp;icon and select&nbsp;&lt;span class=&#8221;guimenu&#8221;&gt;<strong>More<\/strong>&lt;\/span&gt;&nbsp;&gt;&nbsp;&lt;span class=&#8221;guimenuitem&#8221;&gt;<strong>Open file location<\/strong>&lt;\/span&gt;&nbsp;from the context menu.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221; title=&#8221;Step 3&#8243;&gt;&lt;p&gt;In the&nbsp;&lt;span class=&#8221;guilabel&#8221;&gt;<strong>Ansys 2024 R1<\/strong>&lt;\/span&gt;&nbsp;folder, right-click the&nbsp;&lt;span class=&#8221;guimenuitem&#8221;&gt;<strong>Workbench 2024 R1<\/strong>&lt;\/span&gt;&nbsp;icon and select&nbsp;&lt;span class=&#8221;guimenuitem&#8221;&gt;<strong>Properties<\/strong>&lt;\/span&gt;&nbsp;from the context menu.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221; title=&#8221;Step 4&#8243;&gt;&lt;p&gt;Switch to the&nbsp;&lt;span class=&#8221;guilabel&#8221;&gt;<strong>Compatibility<\/strong>&lt;\/span&gt;&nbsp;tab.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221; title=&#8221;Step 5&#8243;&gt;&lt;p&gt;Under&nbsp;&lt;span class=&#8221;guilabel&#8221;&gt;<strong>Settings<\/strong>&lt;\/span&gt;, click&nbsp;&lt;span class=&#8221;guibutton&#8221;&gt;<strong>Change high DPI settings<\/strong>&lt;\/span&gt;.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221; title=&#8221;Step 6&#8243;&gt;&lt;p&gt;Select the&nbsp;&lt;span class=&#8221;guibutton&#8221;&gt;<strong>Override high DPI scaling behavior. Scaling performed by:<\/strong>&lt;\/span&gt;&nbsp;check box.&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221; title=&#8221;Step 7&#8243;&gt;&lt;p&gt;Select&nbsp;&lt;span class=&#8221;guimenuitem&#8221;&gt;<strong>System<\/strong>&lt;\/span&gt;&nbsp;from the drop-down menu below the check box.&lt;\/p&gt;&lt;div class=&#8221;informalfigure&#8221;&gt;&lt;div class=&#8221;mediaobject&#8221;&gt;&lt;span class=&#8221;imagedata&#8221;&gt;<img decoding=\"async\" src=\"https:\/\/ansyshelp.ansys.com\/Views\/Secured\/corp\/v241\/en\/wb2_help\/graphics\/dpi_scaling.png\" \/>&lt;\/span&gt;&lt;\/div&gt;&lt;\/div&gt;<\/li>\n<p>&lt;li class=&#8221;step&#8221;&gt;&lt;p&gt;To save the change and close the dialog box, click&nbsp;&lt;span class=&#8221;guibutton&#8221;&gt;<strong>OK<\/strong>&lt;\/span&gt;.&lt;\/p&gt;<\/li>\n<\/ol>\n<p>&lt;\/div&gt;&lt;p&gt;<a href=\"https:\/\/ansyshelp.ansys.com\/account\/secured?returnurl=\/Views\/Secured\/corp\/v241\/en\/wb2_help\/wb2h_general_issues.html\">General Workbench Issues (ansys.com)<\/a>&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-368477","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/368477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/368477\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=368477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}