{"id":368365,"date":"2024-05-23T18:17:15","date_gmt":"2024-05-23T18:17:15","guid":{"rendered":"\/forum\/forums\/reply\/368365\/"},"modified":"2024-05-23T18:17:15","modified_gmt":"2024-05-23T18:17:15","slug":"368365","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/368365\/","title":{"rendered":"Reply To: Lumerical not licening properly with verison 2024 R1"},"content":{"rendered":"<p>&lt;p&gt;Hi Brent,&lt;\/p&gt;&lt;p&gt;We will require the Ansys LM diagnostic files. &gt;&gt;<a href=\"https:\/\/optics.ansys.com\/hc\/en-us\/articles\/4412391828371-Troubleshooting-licensing-issues-with-the-Ansys-license-manager\">Troubleshooting licensing issues with the Ansys license manager &ndash; Ansys Optics<\/a>&nbsp;&lt;\/p&gt;&lt;p&gt;Can you send the files to Lumerical installation support? Or what is your email and can reply to you via email. Thank you!&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-368365","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/368365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/368365\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=368365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}