{"id":365695,"date":"2024-05-06T15:22:59","date_gmt":"2024-05-06T15:22:59","guid":{"rendered":"\/forum\/forums\/reply\/365695\/"},"modified":"2024-05-06T15:22:59","modified_gmt":"2024-05-06T15:22:59","slug":"365695","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/365695\/","title":{"rendered":"Reply To: Ansys Mechanical freezes on opening"},"content":{"rendered":"<p>&lt;p&gt;Thank you very much for your reply. Here is a screenshot of the &#8230;MECH.241 file. I am not very familiar with it and can&#8217;t do much with it and couldn&#8217;t directly find an error that could be related to my problem. Maybe you can do more with it.&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/05\/06-05-2024-1715005113-licdebug.Desktop_JH.MECH.241.out.png\" alt=\"\" width=\"1231\" height=\"955\" \/>&lt;\/p&gt;&lt;p&gt;I renamed the Ansys folder in %appdata% to Ansys_old.&lt;\/p&gt;&lt;p&gt;When I restart from Workbench, the Design Query appears and then Mechanical crashes. I also noticed that a small window called &#8220;Import Material&#8221; from Mechanical opened, but it was just black.&lt;\/p&gt;&lt;p&gt;After a few minutes, I terminated the program in the Task Manager.&lt;\/p&gt;&lt;p&gt;An error appeared in the Event Viewer: The program AnsysWBU.exe version 24.2023.331.1 has stopped interacting with Windows and was closed. For more information about the problem, see the problem history in the Control Panel &#8220;Security and Maintenance&#8221;.&lt;\/p&gt;&lt;p&gt;Here are some screenshots of the error:&lt;br&gt;<img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/05\/06-05-2024-1715008766-Fehler - Allgemein.png\" alt=\"\" \/><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/05\/06-05-2024-1715008783-Fehler - Details.png\" alt=\"\" \/><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/05\/06-05-2024-1715008800-Fehler - Details XML.png\" alt=\"\" \/>&lt;\/p&gt;&lt;p&gt;I have never used Discovery before. But I was able to start the software and everything looks normal and I can interact with the program.&lt;\/p&gt;&lt;p&gt;SpaceClaim also starts normally and works.&lt;\/p&gt;&lt;p&gt;I also noticed that Workbench does not have an icon in my taskbar. Instead of the icon, there is a placeholder. Mechanical, Discovery and SpaceClaim all had icons in the taskbar. I don&#8217;t know if this is relevant, but I wanted to mention it for completeness.&lt;br&gt;&lt;br&gt;Thank you again for your help. I hope my answers are helpful. If not, please feel free to write.&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-365695","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/365695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/365695\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=365695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}