{"id":363061,"date":"2024-04-18T20:42:03","date_gmt":"2024-04-18T20:42:03","guid":{"rendered":"\/forum\/forums\/reply\/363061\/"},"modified":"2024-04-18T20:42:03","modified_gmt":"2024-04-18T20:42:03","slug":"363061","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/363061\/","title":{"rendered":"Reply To: License not recognized"},"content":{"rendered":"<p>&lt;p&gt;Hi Lito,&lt;\/p&gt;&lt;p&gt;Thank you for the reply!&lt;\/p&gt;&lt;p&gt;I&#8217;m having several issues in regard to your reply:&lt;\/p&gt;&lt;p&gt;(1) I cannot run the Ansys License Manager because I do not have the license file locally. At least, I think that is the problem. I cannot find the license.lic file in the &#8220;license_files&#8221; folder.&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/18-04-2024-1713472142-Ansys_License_Manager.png\" alt=\"\" width=\"836\" height=\"420\" \/>&lt;\/p&gt;&lt;p&gt;(2) The lmstat command does not work on my lmutil application. It says that &#8220;License server machine is down or not responding.&#8221;, but the server responds to the test in the FlexNet Publisher. I&#8217;m not sure what the problem is.&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/18-04-2024-1713472425-Lumerical_License_Server_Error.png\" alt=\"\" width=\"725\" height=\"381\" \/>&lt;\/p&gt;&lt;p&gt;(3) I have tried the Licenses configuration utility instead of the Ansys licensing client settings, but that does not work either.&lt;\/p&gt;&lt;p&gt;(4) The Launcher license configuration indicates &#8220;Server unreachable or license could not be found&#8221;&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/18-04-2024-1713472599-Lumerical_License_Configuration.png\" alt=\"\" width=\"962\" height=\"541\" \/>&lt;\/p&gt;&lt;p&gt;In general, I noticed that some of the folders and files are in different places than the instructions in the links you provided, even though I used the defaults during installation. I will try to re-install Lumerical again using the Ansys instructions (https:\/\/optics.ansys.com\/hc\/en-us\/articles\/360024508974-Windows-installation-guide). Do you have any other suggestions? Thank you!&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-363061","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/363061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/363061\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=363061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}