{"id":357178,"date":"2024-03-14T21:36:19","date_gmt":"2024-03-14T21:36:19","guid":{"rendered":"\/forum\/forums\/reply\/357178\/"},"modified":"2024-03-15T21:56:42","modified_gmt":"2024-03-15T21:56:42","slug":"357178","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/357178\/","title":{"rendered":"Reply To: Rocky licensing \/ Academic multiphysics"},"content":{"rendered":"

<p> <\/p><p> <\/p><p>More technical details:<\/p><p>All computer are windows based.<\/p><p>Licence server is running Ansys 2024R1 licence server it’s a windows server in an ESX VM.  Port 1055,1056,2325 are open<\/p><p>First machine which have A100 GPU had previous version of Ansys\/Rocky (2022R2, 2023R1 and R2) but is now with 2024R1.  It’s a windows server used in TS mode (remote desktop).<\/p><p>Others machines with GTX GPU and without GPU are clean 2024R1 install (windows 10 and windows 11).<\/p><p>Licensing show correctly (Rocky_Prepos, Rocky_HPC, …) we have 25\/250 Research\/Teaching Multiphysics licence downloaded from portal and installed.<\/p><p>Ansys Fluent (2-way coupling) is running fine with any number of CPU\/Core.  Ansys Rocky is working fine everywhere with 0 to 4 CPU, complaining about HPC licence when trying to use more than 4 CPU.  Rocky see the GPUs (A100 and RTX) correctly, lunch with the A100 correctly but complain about no GPU licence on the machines with RTX.<\/p><p>So it’s 1-Limitation to 4CPU only for Rocky and 2-Unable to use GPU licence other that on the A100 that are problematics.<\/p><p>–<\/p><p>Ok for #1 I still have no clues.. Got some other computer to use GPU, they had previous version of ansys installed.. could it be some licence config issue?<\/p><p>And for #2 It’s really a licence server communication issue, Software checkout Rocky_prepost and Rocky_solver correctly but return an error for Rocky_HPC<\/p><p>Excerpt from licence file (all three are present)<\/p><p>—————————————<span class=”Apple-converted-space”> <\/span><\/p><p>INCREMENT rocky_hpc ansyslmd 2024.1214 permanent 450 FF9981C33171 …<\/p><p>INCREMENT rocky_preppost ansyslmd 2024.1214 permanent 25 FE84D82497EC …<\/p><p>INCREMENT rocky_solver ansyslmd 2024.1214 permanent 25 EE827C9CC28E …<\/p><p>From FlexNet debug log (user\/host have been hidden):<\/p><p>—————————————<span class=”Apple-converted-space”> <\/span><\/p><p>10:22:34 (ansyslmd) IN: “rocky_preppost” —@—.ca<span class=”Apple-converted-space”>  <\/span>[9816]<span class=”Apple-converted-space”> <\/span><\/p><p>11:35:34 (ansyslmd) OUT: “rocky_preppost” —@—.ca<span class=”Apple-converted-space”>  <\/span>[1264]<span class=”Apple-converted-space”> <\/span><\/p><p>11:36:45 (ansyslmd) OUT: “rocky_solver” —@—.ca<span class=”Apple-converted-space”>  <\/span>[14544]<span class=”Apple-converted-space”> <\/span><\/p><p>11:37:37 (ansyslmd) IN: “rocky_solver” —@—.ca<span class=”Apple-converted-space”>  <\/span>[14544]<span class=”Apple-converted-space”> <\/span><\/p><p>11:37:48 (ansyslmd) OUT: “rocky_solver” —@—.ca<span class=”Apple-converted-space”>  <\/span>[3092]<span class=”Apple-converted-space”> <\/span><\/p><p>11:37:48 (ansyslmd) UNSUPPORTED: “rocky_hpc” (PORT_AT_HOST_PLUS <span class=”Apple-converted-space”>  <\/span>) —@—.ca<span class=”Apple-converted-space”>  <\/span>[3092] (No such feature exists. (-5,346))<\/p><p>11:37:48 (ansyslmd) IN: “rocky_solver” —@—.ca<span class=”Apple-converted-space”>  <\/span>[3092]<span class=”Apple-converted-space”> <\/span><\/p><p> <\/p><\/p>\n","protected":false},"template":"","class_list":["post-357178","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t