{"id":355762,"date":"2024-03-06T21:15:04","date_gmt":"2024-03-06T21:15:04","guid":{"rendered":"\/forum\/forums\/reply\/355762\/"},"modified":"2024-03-06T21:15:04","modified_gmt":"2024-03-06T21:15:04","slug":"355762","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/355762\/","title":{"rendered":"Reply To: ANSYS fluent &#8211; Rocky DEM coupling"},"content":{"rendered":"<p>&lt;p&gt;our HPC members tried to install rocky on our hpc on fot the following error. can you please help us with it:&lt;\/p&gt;&lt;p&gt;It looks like Rocky will not work with 2023R2 nor 2024R1 due to our Red Hat 8.8 Operating System glibc version:&lt;\/p&gt;&lt;div&gt;&lt;div&gt;<\/p>\n<pre>Rocky<br \/>\nTraceback (most recent call last):<br \/>\n  File \"\/home\/jenkins\/Work\/miniconda\/&lt;wbr&gt;envs\/_rocky30-freeze-linux64-&lt;wbr&gt;py36-v3\/lib\/python3.6\/site-&lt;wbr&gt;packages\/cx_Freeze\/&lt;wbr&gt;initscripts\/__startup__.py\", line 14, in run<br \/>\n  File \"\/home\/jenkins\/Work\/miniconda\/&lt;wbr&gt;envs\/_rocky30-freeze-linux64-&lt;wbr&gt;py36-v3\/lib\/python3.6\/site-&lt;wbr&gt;packages\/cx_Freeze\/&lt;wbr&gt;initscripts\/Console.py\", line 26, in run<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;rocky30\/source\/python\/main.py\"&lt;wbr&gt;, line 13, in &lt;module&gt;<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;rocky30\/source\/python\/rocky30\/&lt;wbr&gt;frozen_utils.py\", line 70, in RockyBasedAppMain<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/etk\/&lt;wbr&gt;plugins10\/source\/python\/&lt;wbr&gt;plugins10\/plugins\/basic_&lt;wbr&gt;application\/main.py\", line 264, in Main<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/etk\/&lt;wbr&gt;plugins10\/source\/python\/&lt;wbr&gt;plugins10\/plugins\/basic_&lt;wbr&gt;application\/main.py\", line 415, in _Main<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;rocky30\/source\/python\/rocky30\/&lt;wbr&gt;rocky_application_setup.py\", line 63, in RegisterPlugins<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;rocky30\/source\/python\/rocky30\/&lt;wbr&gt;rocky_application_setup.py\", line 111, in RegisterPlugins<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;rocky30\/source\/python\/rocky30\/&lt;wbr&gt;plugin_registry.py\", line 170, in register_plugins<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;kraken20\/source\/python\/&lt;wbr&gt;kraken20\/main.py\", line 78, in ImportQWebEngineModules<br \/>\n  File \"\/home\/jenkins\/Work\/Jenkins\/&lt;wbr&gt;workspace\/rocky30-rb-ROCKY-&lt;wbr&gt;v23.2.0-ansys-newlinux\/&lt;wbr&gt;rocky30\/source\/python\/rocky30\/&lt;wbr&gt;_cx_freeze_vtk9_hack.py\", line 18, in import_hook_wrapper<br \/>\n  File \"ExtensionLoader_PyQt5_&lt;wbr&gt;QtWebEngineWidgets.py\", line 22, in &lt;module&gt;<br \/>\n  File \"ExtensionLoader_PyQt5_&lt;wbr&gt;QtWebEngineWidgets.py\", line 14, in __bootstrap__<br \/>\n  File \"\/home\/jenkins\/Work\/miniconda\/&lt;wbr&gt;envs\/_rocky30-freeze-linux64-&lt;wbr&gt;py36-v3\/lib\/python3.6\/imp.py\", line 343, in load_dynamic<br \/>\nImportError: \/gpfs\/sharedfs1\/admin\/hpc2.0\/&lt;wbr&gt;apps\/ansys\/2023R2\/v232\/&lt;wbr&gt;Electronics\/Linux64\/libstdc++.&lt;wbr&gt;so.6: version `GLIBCXX_3.4.26' not found (required by \/gpfs\/sharedfs1\/admin\/hpc2.0\/&lt;wbr&gt;apps\/ansys\/2023R2\/v232\/rocky\/&lt;wbr&gt;bin\/lib\/python3.6\/..\/..\/&lt;wbr&gt;libQt5WebEngineCore.so.5)<br \/>\n&lt;\/pre&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;p&gt;Both Rocky versions are looking for <code>GLIBCXX_3.4.26, but unfortunately we only have up to<\/code>GLIBCXX_3.4.25' with our current glibc system version installed on our systems.&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-355762","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"our HPC members tried to install rocky on our hpc on fot the following error. can you please help us with it:It looks like Rocky will not work with 2023R2 nor 2024R1 due to our Red Hat 8.8 Operating System glibc version:Rocky Traceback (most recent call last): File &quot;\/home\/jenkins\/Work\/miniconda\/envs\/_rocky30-freeze-linux64-py36-v3\/lib\/python3.6\/site-packages\/cx_Freeze\/initscripts\/__startup__.py&quot;, line 14, in run File &quot;\/home\/jenkins\/Work\/miniconda\/envs\/_rocky30-freeze-linux64-py36-v3\/lib\/python3.6\/site-packages\/cx_Freeze\/initscripts\/Console.py&quot;,\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/355762\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Reply To: ANSYS fluent \u2013 Rocky DEM coupling | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"our HPC members tried to install rocky on our hpc on fot the following error. can you please help us with it:It looks like Rocky will not work with 2023R2 nor 2024R1 due to our Red Hat 8.8 Operating System glibc version:Rocky Traceback (most recent call last): File &quot;\/home\/jenkins\/Work\/miniconda\/envs\/_rocky30-freeze-linux64-py36-v3\/lib\/python3.6\/site-packages\/cx_Freeze\/initscripts\/__startup__.py&quot;, line 14, in run File &quot;\/home\/jenkins\/Work\/miniconda\/envs\/_rocky30-freeze-linux64-py36-v3\/lib\/python3.6\/site-packages\/cx_Freeze\/initscripts\/Console.py&quot;,\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/355762\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-03-06T21:15:04+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-03-06T21:15:04+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Reply To: ANSYS fluent 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DEM coupling | Ansys Learning Forum","twitter:description":"our HPC members tried to install rocky on our hpc on fot the following error. can you please help us with it:It looks like Rocky will not work with 2023R2 nor 2024R1 due to our Red Hat 8.8 Operating System glibc version:Rocky Traceback (most recent call last): File &quot;\/home\/jenkins\/Work\/miniconda\/envs\/_rocky30-freeze-linux64-py36-v3\/lib\/python3.6\/site-packages\/cx_Freeze\/initscripts\/__startup__.py&quot;, line 14, in run File 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