{"id":355762,"date":"2024-03-06T21:15:04","date_gmt":"2024-03-06T21:15:04","guid":{"rendered":"\/forum\/forums\/reply\/355762\/"},"modified":"2024-03-06T21:15:04","modified_gmt":"2024-03-06T21:15:04","slug":"355762","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/355762\/","title":{"rendered":"Reply To: ANSYS fluent – Rocky DEM coupling"},"content":{"rendered":"

<p>our HPC members tried to install rocky on our hpc on fot the following error. can you please help us with it:<\/p><p>It looks like Rocky will not work with 2023R2 nor 2024R1 due to our Red Hat 8.8 Operating System glibc version:<\/p><div><div><\/p>\n

Rocky
\nTraceback (most recent call last):
\n  File \"\/home\/jenkins\/Work\/miniconda\/<wbr>envs\/_rocky30-freeze-linux64-<wbr>py36-v3\/lib\/python3.6\/site-<wbr>packages\/cx_Freeze\/<wbr>initscripts\/__startup__.py\", line 14, in run
\n  File \"\/home\/jenkins\/Work\/miniconda\/<wbr>envs\/_rocky30-freeze-linux64-<wbr>py36-v3\/lib\/python3.6\/site-<wbr>packages\/cx_Freeze\/<wbr>initscripts\/Console.py\", line 26, in run
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>rocky30\/source\/python\/main.py\"<wbr>, line 13, in <module>
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>rocky30\/source\/python\/rocky30\/<wbr>frozen_utils.py\", line 70, in RockyBasedAppMain
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/etk\/<wbr>plugins10\/source\/python\/<wbr>plugins10\/plugins\/basic_<wbr>application\/main.py\", line 264, in Main
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/etk\/<wbr>plugins10\/source\/python\/<wbr>plugins10\/plugins\/basic_<wbr>application\/main.py\", line 415, in _Main
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>rocky30\/source\/python\/rocky30\/<wbr>rocky_application_setup.py\", line 63, in RegisterPlugins
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>rocky30\/source\/python\/rocky30\/<wbr>rocky_application_setup.py\", line 111, in RegisterPlugins
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>rocky30\/source\/python\/rocky30\/<wbr>plugin_registry.py\", line 170, in register_plugins
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>kraken20\/source\/python\/<wbr>kraken20\/main.py\", line 78, in ImportQWebEngineModules
\n  File \"\/home\/jenkins\/Work\/Jenkins\/<wbr>workspace\/rocky30-rb-ROCKY-<wbr>v23.2.0-ansys-newlinux\/<wbr>rocky30\/source\/python\/rocky30\/<wbr>_cx_freeze_vtk9_hack.py\", line 18, in import_hook_wrapper
\n  File \"ExtensionLoader_PyQt5_<wbr>QtWebEngineWidgets.py\", line 22, in <module>
\n  File \"ExtensionLoader_PyQt5_<wbr>QtWebEngineWidgets.py\", line 14, in __bootstrap__
\n  File \"\/home\/jenkins\/Work\/miniconda\/<wbr>envs\/_rocky30-freeze-linux64-<wbr>py36-v3\/lib\/python3.6\/imp.py\", line 343, in load_dynamic
\nImportError: \/gpfs\/sharedfs1\/admin\/hpc2.0\/<wbr>apps\/ansys\/2023R2\/v232\/<wbr>Electronics\/Linux64\/libstdc++.<wbr>so.6: version `GLIBCXX_3.4.26' not found (required by \/gpfs\/sharedfs1\/admin\/hpc2.0\/<wbr>apps\/ansys\/2023R2\/v232\/rocky\/<wbr>bin\/lib\/python3.6\/..\/..\/<wbr>libQt5WebEngineCore.so.5)
\n<\/pre><\/div><\/div><p>Both Rocky versions are looking for GLIBCXX_3.4.26, but unfortunately we only have up to<\/code>GLIBCXX_3.4.25' with our current glibc system version installed on our systems.<\/p><\/p>\n","protected":false},"template":"","class_list":["post-355762","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/355762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/355762\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=355762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}