{"id":318439,"date":"2023-11-20T10:45:49","date_gmt":"2023-11-20T10:45:49","guid":{"rendered":"\/forum\/forums\/reply\/318439\/"},"modified":"2023-11-20T10:45:49","modified_gmt":"2023-11-20T10:45:49","slug":"318439","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/318439\/","title":{"rendered":"Reply To: Failed to validate credentials in RSM"},"content":{"rendered":"<p>&lt;p&gt;Hi Mangesh,&lt;\/p&gt;&lt;p&gt;together with the IT team of my university we tried to solve this problem with the RSM but unfortunately we didn&#8217;t manage.&lt;\/p&gt;&lt;p&gt;We followed all the instructions on the user guide to connect via SSH and we also check that everything is ok on the cluster computer but we still don&#8217;t know what is going wrong. Is there a way to get a log file from the RSM or knowing what is it doing when it&#8217;s stucked on uploading test files?&lt;\/p&gt;&lt;p&gt;Thank you&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-318439","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hi Mangesh,together with the IT team of my university we tried to solve this problem with the RSM but unfortunately we didn&#039;t manage.We followed all the instructions on the user guide to connect via SSH and we also check that everything is ok on the cluster computer but we still don&#039;t know what is going\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/318439\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta 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