{"id":309382,"date":"2023-09-29T09:02:07","date_gmt":"2023-09-29T09:02:07","guid":{"rendered":"\/forum\/forums\/reply\/309382\/"},"modified":"2023-09-29T09:02:07","modified_gmt":"2023-09-29T09:02:07","slug":"309382","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/309382\/","title":{"rendered":"Reply To: Fluent Meshing Grayscreening"},"content":{"rendered":"<p>&lt;p&gt;Hi Julian,&lt;\/p&gt;<\/p>\n<ol start=\"1\">&lt;li class=&#8221;MsoNoSpacing&#8221; style=&#8221;mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;&#8221;&gt;&lt;span style=&#8221;mso-fareast-font-family: &#8216;Times New Roman&#8217;;&#8221;&gt;Clear the cache of the Fluent application by renaming the Ansys folder to Ansys.old (type in windows search bar %appdata% or C:\\Users\\<em>username<\/em>\\AppData\\Roaming\\Ansys), rename .cfx and fluent.conf folder(C:\/Users\/<em>username<\/em>) and relaunch the application.&lt;\/span&gt;<\/li>\n<p>&lt;li class=&#8221;MsoNoSpacing&#8221; style=&#8221;mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;&#8221;&gt;&lt;span style=&#8221;mso-fareast-font-family: &#8216;Times New Roman&#8217;;&#8221;&gt;Can you please check if any antivirus\/ security software is blocking the Ansys application?&lt;\/span&gt;<\/li>\n<p>&lt;li class=&#8221;MsoNormal&#8221; style=&#8221;mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;&#8221;&gt;&lt;span style=&#8221;mso-fareast-font-family: &#8216;Times New Roman&#8217;;&#8221;&gt;Can you please check the application logs? &lt;\/span&gt;<\/li>\n<\/ol>\n<p>&lt;p&gt;&lt;span style=&#8221;font-size: 11.0pt; font-family: &#8216;Calibri&#8217;,sans-serif; mso-fareast-font-family: &#8216;Times New Roman&#8217;; mso-ansi-language: EN-IN; mso-fareast-language: EN-IN; mso-bidi-language: AR-SA;&#8221;&gt;Go to START &gt; Event Viewer &gt; Expand the Windows Logs and choose Application, check if there is any error over there.&lt;\/span&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-309382","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hi Julian,Clear the cache of the Fluent application by renaming the Ansys folder to Ansys.old (type in windows search bar %appdata% or C:\\Users\\username\\AppData\\Roaming\\Ansys), rename .cfx and fluent.conf folder(C:\/Users\/username) and relaunch the application.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/309382\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" 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