


{"id":293670,"date":"2023-07-18T16:27:13","date_gmt":"2023-07-18T16:27:13","guid":{"rendered":"\/forum\/forums\/reply\/293670\/"},"modified":"2023-07-18T16:27:13","modified_gmt":"2023-07-18T16:27:13","slug":"293670","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/293670\/","title":{"rendered":"Reply To: ANSYS Licensing"},"content":{"rendered":"<p>&lt;p&gt;Hi Feisal,&lt;\/p&gt;&lt;p&gt;Are you able to launch the standalone fluent application if yes then please try the below steps:&lt;\/p&gt;<\/p>\n<ol start=\"1\">&lt;li class=&#8221;MsoListParagraph oddsingle&#8221;&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;Can you click on reset and then try to launch the application?&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;<a href=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/06\/12-06-2023-1686578813-mceclip0.png\"><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/06\/12-06-2023-1686578813-mceclip0.png\" \/><\/a>&lt;\/p&gt;<\/li>\n<p>&lt;li class=&#8221;MsoListParagraph evensingle&#8221;&gt;Check if you have an updated graphics card if not then update it from&nbsp;<a title=\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3a%2f%2fwww.nvidia.com%2fdownload%2findex.aspx%3flang%3den-us&amp;data=05%7c01%7crajeshwari.jadhav%40ansys.com%7c1652c4cd3bb84b28e57808db26efbf30%7c34c6ce6715b84eff80e952da8be89706%7c0%7c0%7c6381465833\" href=\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.nvidia.com%2FDownload%2Findex.aspx%3Flang%3Den-us&amp;data=05%7C01%7Crajeshwari.jadhav%40ansys.com%7C13e30dcbf1534de5f61508db3776fc34%7C34c6ce6715b84eff80e952da8be89706%7C0%7C0%7C638164756418742554%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=9HBh7vqiJ1yMZ8%2BRrLaSvnR%2FmeTUV72%2FtWZEwG%2FzJ2Y%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener\">NVIDIA&rsquo;s website<\/a>, here is the documented list of tested and thereby supported graphics drivers for Ansys applications:&nbsp;<a title=\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3a%2f%2fwww.ansys.com%2fcontent%2fdam%2fit-solutions%2fplatform-support%2fansys-2023-r1-graphical-display-graphics-cards-tested.pdf&amp;data=05%7c01%7crajeshwari.jadhav%40ansys.com%7c1652c4cd3bb84b28e5\" href=\"https:\/\/www.ansys.com\/content\/dam\/it-solutions\/platform-support\/ansys-2023-r1-graphical-display-graphics-cards-tested.pdf\" target=\"_blank\" rel=\"noopener\">Graphics Card Tested<\/a>.<\/li>\n<p>&lt;li class=&#8221;MsoListParagraph oddsingle&#8221;&gt;Can you clear the cache (type %appdata% in the address bar) and rename the Ansys folder to Ansys.old, rename&lt;span class=&#8221;ui-provider&#8221;&gt;&nbsp;.cfx and fluent.conf folder(C:\/Users\/<em>username<\/em>) and&nbsp;&lt;\/span&gt;relaunch the application.<\/li>\n<p>&lt;li class=&#8221;MsoListParagraph evensingle&#8221;&gt;&lt;span class=&#8221;ui-provider&#8221;&gt;Check and make sure the working directory is somewhere short and local.&lt;\/span&gt;<\/li>\n<p>&lt;li class=&#8221;MsoListParagraph oddsingle&#8221;&gt;Can you check if there is any Security software\/ Antivirus blocking the Ansys application?<\/li>\n<\/ol>\n<p>&lt;p&gt;Let me know if any of the above methods work for you.&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-293670","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hi Feisal,Are you able to launch the standalone fluent application if yes then please try the below steps:Can you click on reset and then try to launch the application?Check if you have an updated graphics card if not then update it from NVIDIA\u2019s website, here is the documented list of\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link 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