{"id":291903,"date":"2023-07-06T14:14:43","date_gmt":"2023-07-06T14:14:43","guid":{"rendered":"\/forum\/forums\/reply\/291903\/"},"modified":"2023-07-06T14:15:39","modified_gmt":"2023-07-06T14:15:39","slug":"291903","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/291903\/","title":{"rendered":"Reply To: Contact tools does not get solved."},"content":{"rendered":"<p>&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;Hi &lt;span class=&#8221;&rdquo;bbp-author-name&rdquo;&#8221;&gt;Durgesh Pandey&lt;\/span&gt;&lt;\/p&gt;&lt;p&gt;&lt;span class=&#8221;&rdquo;bbp-author-name&rdquo;&#8221;&gt;Regarding the WB Mechanical license in the [] &ndash; here is a screenshot that is (hopefully) clearer than my description:&lt;\/span&gt;&lt;\/p&gt;&lt;p&gt;<img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/07\/06-07-2023-1688652785-mceclip1.png\" \/>&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;There is a service pack for the Structures 2021 R1 installation that fixes this licensing issue with the contact tool.&nbsp; Since you seem to be a &ldquo;regular customer&rdquo; by the fact that you show a Mechanical Premium license available please have your system administrator download and install that service pack.&lt;\/p&gt;&lt;p&gt;Mike&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-291903","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/291903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/291903\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=291903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}