{"id":251093,"date":"2023-02-22T19:20:41","date_gmt":"2023-02-22T19:20:41","guid":{"rendered":"\/forum\/forums\/reply\/251093\/"},"modified":"2023-02-22T19:20:41","modified_gmt":"2023-02-22T19:20:41","slug":"251093","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/251093\/","title":{"rendered":"Reply To: License issue – certificates"},"content":{"rendered":"

<p>Additional information.  I am seeing similarities to the issues others are reporting (i.e. Ansys Workbench 23 and 22 Licensing problem<\/a>).<\/p><p>On the client, if I launch Fluent 2023 R1 it works; client gets a license and the flex server logs update to reflect:<\/p><div id=”logFile” style=”padding-left: 40px;”>10:12:06 (lmgrd) TIMESTAMP 2\/22\/2023 <br>10:16:02 (ansyslmd) OUT: “cfd_solve_level2” user1@computer1 [14116] <br>10:16:05 (ansyslmd) OUT: “cfd_solve_level1” user1@computer1 [14116] <br>10:16:09 (ansyslmd) OUT: “cfd_base” user1@computer1 [14116]<br>10:17:12 (ansyslmd) IN: “cfd_base” user1@computer1 [14116] <br>10:17:13 (ansyslmd) IN: “cfd_solve_level1” user1@computer1 [14116] <br>10:17:13 (ansyslmd) IN: “cfd_solve_level2″ user1@computer1 [14116]<\/div><div> <\/div><div>However, on the same client, if I launch Workbench 2023 R1, I get the following client side error twice (server Interconnect and FlexNet logs do not post anything new, but I do see receive lines on the server firewall log for the lmgrd port and vendor daemon port):<\/div><div style=”padding-left: 40px;”><br>Connection timed out while reading data.  The application has stopped waiting for a reply.  The license server may be experiencing a high demand or a temporary outage. Try again later.<\/div><div> <\/div><div>Followed by client side error:<\/div><div> <\/div><div style=”padding-left: 40px;”>License server lost for 5 minutes. Please save your work.<\/div><div style=”padding-left: 40px;”>License server will time out in 55 minutes if not reconnected before.<br>License path:<br>FLEXlm Servers: 1055@ANSYS.it.university.edu<\/div><div><br>The server performance indicators (CPU\/RAM\/NETWORK) do not seem taxed at all. Again, only some clients are experiencing this issue.  At the time of this test, only one other customer was connecting to the license manager.<\/div><div> <\/div><div>On the client, using ‘Ansys License Settings 2023 R1’:<\/div><\/p>\n

    \n
  1. FlexNet Publisher–>License Servers–>test = green check mark (after a few seconds)<\/li>\n
  2. FlexNet Publisher–>Features in use = “lmgrd is not running” License server mahcine is down or not responding. (-96,7:11001 “WinSock: Host not found (HOST_NOT_FOUND)”)<\/li>\n<\/ol>\n

    <p>On the server, using ‘Ansys License Manager Release 2023 R1’:<\/p><\/p>\n

      \n
    1. ‘View Status\/Start\/Stop License Manager’ = <br>The license manager is running<br>Licensing Interconnect: running<br>Licensing Interconnect Monitor: running<br>FlexNet Licensing: running<\/li>\n<\/ol>\n

      <p>I could really use some help with this issue.<\/p><p>Best, <br>- Matt<\/p><\/p>\n","protected":false},"template":"","class_list":["post-251093","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/251093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/251093\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=251093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}