{"id":223714,"date":"2018-10-17T13:27:57","date_gmt":"2018-10-17T13:27:57","guid":{"rendered":"\/forum\/forums\/reply\/223714\/"},"modified":"2022-08-09T13:05:41","modified_gmt":"2022-08-09T13:05:41","slug":"223714","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/223714\/","title":{"rendered":"Reply To: 19.1 – Error message when opening Workbench"},"content":{"rendered":"
\n

Hi, I have the same problem… package is ANSYSACADEMICSTUDENT_192_WINX64<\/p>\n

I tried everything: reinstall, redownload, your solution, nothing helps<\/p>\n

Could you share with me where exactely did you install the software? Was it directly into your folder like C:unzipped folder or <\/p>\n

C:unzipped<\/span> folder<\/span>ANSYS IncANSYS Student ?<\/span><\/p><\/blockquote>\n

\n

Thanks, David<\/p>\n

\"\"\"\"<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Hi Win,<\/p>\n

Okay I have solved the problem.<\/p>\n

 <\/p>\n

The required files were on the computer but ANSYS workbench couldn’t find the path to the Addins, hence my problem.<\/p>\n

 <\/p>\n

I tried manually but that didn’t work either, so, after uninstalling all<\/strong> of the components  :<\/p>\n

 <\/p>\n

1) I unzipped the downloaded file gain<\/p>\n

 <\/p>\n

2) Loaded the complete<\/strong> unzipped file folder intro a directory that I created<\/p>\n

 <\/p>\n

3) When the installation prompted the directory, I changed the path to the chosen directory<\/p>\n

 <\/p>\n

In hindsight it seems obvious as most installation problems are.<\/p>\n

 <\/p>\n

I am now looking forward to using the ANSYS software !<\/p>\n

 <\/p>\n

Thanks for offering a student version of your software.<\/p>\n

Erik<\/p>\n

 <\/p>\n

P.S. : For those interested I am using a 5 year old Windows7 based workstation (i7-2920XM, 16 GB, NVIDIA Quadro 2000M) which is more than adequate for the student version.<\/p>\n

 <\/p>\n<\/blockquote>\n","protected":false},"template":"","class_list":["post-223714","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/223714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/223714\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=223714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}