{"id":196634,"date":"2021-11-02T05:13:12","date_gmt":"2021-11-02T05:13:12","guid":{"rendered":"\/forum\/forums\/reply\/196634\/"},"modified":"2021-11-02T05:13:12","modified_gmt":"2021-11-02T05:13:12","slug":"196634","status":"publish","type":"reply","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/reply\/196634\/","title":{"rendered":"Reply To: Ansys electronics desktop 2019 r3"},"content":{"rendered":"<p>Hello Everyone!<br \/>\nI have installed normally ansys electronics destop 2019 r3, when opening it shows me a diaologue box with an unknown error. after that I have tried to add the environment variable as : ANSYS_EM_DONOT_PRELOAD_3DDRIVER_DLL= 1. but I still got the same issue. below it is the picture of the error.<br \/>\nPlease anyone to help me.<br \/>\n<img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/forum-uploads\/771\/IB4ABK909WB2.png\" width=\"\" height=\"\" \/><br \/>\nAnd when I clicked on diagnose, it shows me this picture below<br \/>\n<img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/forum-uploads\/575\/WYQ5GM1XJLAN.png\" width=\"\" height=\"\" \/><\/p>\n","protected":false},"template":"","class_list":["post-196634","reply","type-reply","status-publish","hentry"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/196634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/reply"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/replies\/196634\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=196634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}