Learning Forum

[Frank Fish]

We recently renewed our Ansys Fluent license. Before, it was working perfectly fine, but now after renewing it says "unexpected licensing error" and forces us to close the app. I checked our licensing portal and it says the license is active and that it is linked to the proper host device, so I am not sure what else to do. 

[Lito]

Hi Frank, 

Was the license file downloaded from the Ansys licensing portal and installed/added into the Ansys License Manager? And the Ansys license management center is up and running and showing the new licenses available for checkout? >> Ansys license management center (View FlexNet License Status)