Learning Forum

[CH Lee]

hello, as title the application just instantly shut off when i try to launch it then nothing else happen after, spaceclaim 2022 r2 , already try with run as administrator and reinstallation , please help

[Atharv Joshi]

Hello CH Lee ,

Can you please try activating the licenses using the command window and then try launching the application?

Please refer Discovery Subscription license - Command line options  for instructions on activating licenses through command line. 

Let me know if this resolves the issue for you.

Thanks and Regards

[GUICAD]

Hello,

This issue appears with all of our customers.

Are you looking at the problem or will the solution always be to go through a command line ?

Thanks,

[Atharv Joshi]

Hello CH Lee ,

Can you please share the log files located at ~/Ansys Inc .  

• Install.log 

• Install_licconfig.log 

• Install.err (if it exists) 

[CH Lee]

Atharv Joshi  hello sorry for the late reply ,i would like to thank you for the speedy reply ,the following solution provided using the command line help solve the problem, thank you very much, i have attached the following files and some extra few as requested hope these help. Thanks again!