Root element is missing

- January 27, 2022 at 1:36 pm
  
  Farahin
  Subscriber
  
  Hi, i want to ask
  what if I just installed the Ansys student version. But then I can't open the app and it say that the root is missing.
  What I'm supposed to do
- January 28, 2022 at 11:59 am
  
  System
  Subscriber
  
  This discussion was created from comments split from: Workbench Extensions Manager "Root element is missing".
- March 8, 2023 at 1:18 am
  
  Stephanie Cramer
  Subscriber
  
  Hello, I am still receiving the error message when trying to launch Workbench 2023 R1. I have followed the other thread. ie (changing my location to English UK) with no luck. At this stage I have not been able to launch the system at all. I have uninstalled and reinstalled a few times with no luck.
  What am I missing?