Learning Forum

[Bhavik Boghra]

 I am not able to install student version software  it gives below security message.

Request name electronics_desktop does not exist in the licensing pool.
System clock has been set back.
Feature
electronics_desktop
License path
C
\Users\BSQUARE\AppData\Local\Temp\\b3234973-4851-4799-b28e-f2ec201ebf90;
FlexNet Licensing error
-88,309

[Bhavik Boghra]

[Rajeshwari Jadhav]

Hi Bhavik,

Please scan through all the files in your PC and delete any files that are of past date and time.

[Bhavik Boghra]

I am not getting you .. all the files are past dated. we can't make in future date

 

[Rajeshwari Jadhav]

Hi Bhavik,

Please scan through all the files on your PC and delete any files that are of future date and time.

 

You can refer to this KM: #2046797 - Esterel - License: Why do I get an error (ansys.com)

 

WARNING: We advise that you consult with a qualified computer systems professional before making modifications to files. ANSYS cannot guarantee results from mistakes made while following these instructions. Therefore, use caution and proceed at your own risk.

 

Error Message: System clock has been set back

 

Comments: FLEXlm checks the dates of files in certain directories. If it finds files that have dates into the future, the license key will not work.

 

Resolution: Locate files that are dated into the future and change the date.

 

You can search for file options under Windows search and select File explorer Options > View tab, select button for Show hidden files and folder

 

Uncheck box for Hide protected Operating System files

 

Then from Windows search, type search and select Windows search options > Choose the enhanced search option, remove any excluded folder (do an entire search)

 

You can also specify date range starting from today to 2050 or so on.

[Bhavik Boghra]

no any files are dated in future

[Rajeshwari Jadhav]

Hi Bhavik,

Please check the system clock is/was not set to BACKWARDS.

[Bhavik Boghra]

No System clock is all good. It set tu current timezone.

[Rajeshwari Jadhav]

Hi Bhavik,

Please try OS reimagining.