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May 20, 2024 at 3:16 pmStuart CastleSubscriber
Hi Guys,
I'm a techician working at a University. We have a couple of Ansys installations, with one belonging to one of our research groups. The Doctor in charge of that group says he purchased the following Ansys products.
1) Academic Teaching Introductory (25 tasks)2) Mechanical Enterprise (1 task)
3) Academic Research and CFD (5 tasls)
Now, our license servers are operated centrally by the systems team, so I have no direct access, but have been liaising with the team, and they have installed the license given by Ansys software.
This doctor claims the features he bought are not installed (it is the full install, so if anything is missing, it's licence related).
I've contact Ansys, and our sales rep is saying we have what we paid for.. I've asked for support, and been told to come here.
Can anyone advise what I can do? Can anyone tell me which features I need to look out for in the lmutil list of licenced features below to ensure I actually do have what we paid for?
Output of lmutilServername: license server UP (MASTER) v11.19.0Vendor daemon status (on GM-ENG-LC1):ansyslmd: UP v11.19.0Feature usage info:Users of aa_ds: (Total of 50 licenses issued; Total of 0 licenses in use)Users of aa_mcad: (Total of 50 licenses issued; Total of 0 licenses in use)Users of aa_t_i: (Total of 50 licenses issued; Total of 0 licenses in use)Users of acdi_adprepost: (Total of 6 licenses issued; Total of 0 licenses in use)Users of acpreppost: (Total of 6 licenses issued; Total of 0 licenses in use)Users of advanced_meshing: (Total of 6 licenses issued; Total of 0 licenses in use)Users of ans_act: (Total of 6 licenses issued; Total of 0 licenses in use)Users of ansys: (Total of 6 licenses issued; Total of 0 licenses in use)Users of aqwa_pre: (Total of 6 licenses issued; Total of 0 licenses in use)Users of aqwa_solve: (Total of 6 licenses issued; Total of 0 licenses in use)Users of avrxp_snd_level1: (Total of 6 licenses issued; Total of 0 licenses in use)Users of dsdxm: (Total of 6 licenses issued; Total of 0 licenses in use)Users of explicit_basic: (Total of 6 licenses issued; Total of 0 licenses in use)Users of granta_mat_calibration: (Total of 1 license issued; Total of 0 licenses in use)Users of ice_translator: (Total of 6 licenses issued; Total of 0 licenses in use)Users of mat_designer: (Total of 6 licenses issued; Total of 0 licenses in use)Users of rdacis: (Total of 6 licenses issued; Total of 0 licenses in use)Users of rdpara: (Total of 6 licenses issued; Total of 0 licenses in use)Users of 1spacdes: (Total of 5 licenses issued; Total of 0 licenses in use)Users of a_jt_reader: (Total of 5 licenses issued; Total of 0 licenses in use)Users of a_spaceclaim_dirmod: (Total of 5 licenses issued; Total of 0 licenses in use)Users of a_spaceclaim_faceteddata: (Total of 5 licenses issued; Total of 0 licenses in use)Users of acfd_vki: (Total of 5 licenses issued; Total of 0 licenses in use)Users of acfx_bldmdlr: (Total of 5 licenses issued; Total of 0 licenses in use)Users of acfx_pre: (Total of 5 licenses issued; Total of 0 licenses in use)Users of afsp_gui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of afsp_optigrid: (Total of 5 licenses issued; Total of 0 licenses in use)Users of afsp_viewmerical: (Total of 5 licenses issued; Total of 0 licenses in use)Users of agppi: (Total of 5 licenses issued; Total of 0 licenses in use)Users of am_module: (Total of 5 licenses issued; Total of 0 licenses in use)Users of am_prep: (Total of 5 licenses issued; Total of 0 licenses in use)Users of am_print: (Total of 5 licenses issued; Total of 0 licenses in use)Users of anshpc: (Total of 60 licenses issued; Total of 0 licenses in use)Users of ansrom: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_base: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_bladebuilder: (Total of 1 license issued; Total of 0 licenses in use)Users of cfd_polyflow_ui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_preppost: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_preppost_pro: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_solve_level1: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_solve_level2: (Total of 5 licenses issued; Total of 0 licenses in use)Users of cfd_solve_level3: (Total of 5 licenses issued; Total of 0 licenses in use)Users of disco_level1: (Total of 5 licenses issued; Total of 0 licenses in use)Users of disco_level2: (Total of 5 licenses issued; Total of 0 licenses in use)Users of dyna: (Total of 5 licenses issued; Total of 0 licenses in use)Users of dynardo_osl: (Total of 5 licenses issued; Total of 0 licenses in use)Users of dynardo_osp: (Total of 5 licenses issued; Total of 0 licenses in use)Users of dysmp: (Total of 75 licenses issued; Total of 0 licenses in use)Users of elec_solve_2d: (Total of 5 licenses issued; Total of 0 licenses in use)Users of elec_solve_icepak: (Total of 5 licenses issued; Total of 0 licenses in use)Users of elec_solve_level1: (Total of 5 licenses issued; Total of 0 licenses in use)Users of elec_solve_level2: (Total of 5 licenses issued; Total of 0 licenses in use)Users of electronics_desktop: (Total of 5 licenses issued; Total of 0 licenses in use)Users of electronics2d_gui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of electronics3d_gui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of electronicsckt_gui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of emag: (Total of 5 licenses issued; Total of 0 licenses in use)Users of ensight_enterprise: (Total of 5 licenses issued; Total of 0 licenses in use)Users of envision_pro: (Total of 5 licenses issued; Total of 0 licenses in use)Users of explicit_advanced: (Total of 5 licenses issued; Total of 0 licenses in use)Users of fluent_meshing: (Total of 5 licenses issued; Total of 0 licenses in use)Users of fluent_meshing_pro: (Total of 5 licenses issued; Total of 0 licenses in use)Users of fluent_setup_post: (Total of 5 licenses issued; Total of 0 licenses in use)Users of fluent_setup_post_pro: (Total of 5 licenses issued; Total of 0 licenses in use)Users of forming_level1: (Total of 5 licenses issued; Total of 0 licenses in use)Users of forming_level2: (Total of 5 licenses issued; Total of 0 licenses in use)Users of forte_3: (Total of 5 licenses issued; Total of 0 licenses in use)Users of granta_sim_mat_data: (Total of 5 licenses issued; Total of 0 licenses in use)Users of optislang_level1: (Total of 5 licenses issued; Total of 0 licenses in use)Users of optislang_level2: (Total of 5 licenses issued; Total of 0 licenses in use)Users of optislang_level3: (Total of 5 licenses issued; Total of 0 licenses in use)Users of pemag: (Total of 5 licenses issued; Total of 0 licenses in use)Users of pexprt: (Total of 5 licenses issued; Total of 0 licenses in use)Users of piautoin: (Total of 5 licenses issued; Total of 0 licenses in use)Users of picatv5: (Total of 5 licenses issued; Total of 0 licenses in use)Users of piproe: (Total of 5 licenses issued; Total of 0 licenses in use)Users of pisoledg: (Total of 5 licenses issued; Total of 0 licenses in use)Users of pisolwor: (Total of 5 licenses issued; Total of 0 licenses in use)Users of piug: (Total of 5 licenses issued; Total of 0 licenses in use)Users of preppost: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_ckcompute: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_ckgraph: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_ckpost: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_ckpreproc: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_ckui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_fortemesh: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_forteui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_forteviz: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_kineticsapi: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_mechforte: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_mechmfc: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_mechsoot: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_mechwb: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rd_reactionwbui: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rocky_hpc: (Total of 60 licenses issued; Total of 0 licenses in use)Users of rocky_preppost: (Total of 5 licenses issued; Total of 0 licenses in use)Users of rocky_solver: (Total of 5 licenses issued; Total of 0 licenses in use)Users of sherlock: (Total of 5 licenses issued; Total of 0 licenses in use)Users of simplorer_LibSMPS: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_catiai: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_drtrain: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_drtrain_pre: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_links: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_mesh: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_mesh_pre: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_para: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_post: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_pre: (Total of 5 licenses issued; Total of 0 licenses in use)Users of vmotion_step: (Total of 5 licenses issued; Total of 0 licenses in use)
The license server is operational, and is reporting it has the following installed: -
May 21, 2024 at 1:55 pmRajeshwari JadhavAnsys Employee
Hi Stuart,
May I know which analysis tool/application he expects?
You can refer to product+to+feature+map+-+2024-04-10_24apr_pdf.pdf (ansys.com).
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