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Topics related to Ansys Discovery and Ansys SpaceClaim.

Changing subscription license ID


    • ljy


      I'm reseller in south Korea.

      My customer want to change license ID.

      The previous ID owner left the company. So they want to change subscription license ID.

      What can I do ?

      Old ID : chulhojung@wonik.com

      New ID : jkh1989@wonik.com

    • Naresh Patre
      Ansys Employee

      Hello Lim JaeYoung

      I have removed the admin rights of old email address and assigned it to the new one. Please ask jkh1989@wonik.com to login into his Discovery account and check if he is able to access the Administration page for managing subscriptions.

    • ljy

      Thank you for your quick response.

      My customer check a page and he can access the Administration page.

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