Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products

Ansys 2023 R2 PDF documentation missing?

    • dyat
      Bbp_participant

      The current release does not seem to have the PDF documentation available.  Older releases have it at 'https://download.ansys.com/Product Documentation' in the PDF section at the bottom in files named ansysreleasedoc.7z and ansysproductpdfdocv231.zip (for version 2023 R1) 

      Those PDF files are useful as the alternative html files are not as easy to read or search.  Can you please release them for 2023 R2?

      Thanks

    • Rob
      Forum Moderator

      The online option works fine for most. It is possible to download full documentation for local use, but that requires access to the Customer Portal. 

    • dyat
      Bbp_participant

      As I wrote, I am using the web address download.ansys.com 

      Is that not the Customer Portal?  If not, can you tell me the web address I should use?

      Thanks.

    • Rob
      Forum Moderator

      That's the one, DOC is in the left hand menu list, one up from the end. Documentation was moved out of the Tools/Addon section a couple of releases back, and has caught several out (including staff). 

    • dyat
      Bbp_participant

      Please reread my original message.  I am already using the Customer Portal site for documentation at 'https://download.ansys.com/Product Documentation'

      On that page, I can select different Ansys releases.  If I select the current 2023 R2 release, the section at the botton under "PDF Packages" only shows Granta M1 Enterprise

      But, if I select older releases like 2023 R1, then under "PDF Packages", it shows links to "Release" and "Product" under Ansys.  Those are the files I want for the 2023 R2 release.

      I see messages on the web site like "For the most complete Help experience, please access the Ansys Help website  ansyshelp.ansys.com"  But, that site is so slow that is unusable.  That is why having all the documentation as a PDF archive is useful.

      Thanks,

      Doug

    • Rob
      Forum Moderator

      OK, now I have seen it: I've not used the pdf version in over 10 years and hadn't realised we still released it. The version I was referring to is the web version but on the local machine, so all cross links etc are available: I use that as I always need to show Help when visiting a client's site. 

      I'll check this side, but with it being holiday season there will be a delay. 

    • dyat
      Bbp_participant

      When I checked the Product Documentation web page today, I see the PDF downloads that I said were missing in my above messages are now present.

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