We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Devendra Badgujar
Forum Moderator

Edwin Burwell 

Can you please share the diagnostic files as mentioned in this page?

Discovery Floating licensing: Gathering diagnostic information - Knowledge Base - Ansys Discovery Forum

Regards.