Ansys Learning Forum Forums Installation and Licensing Ansys Free Student Software Error: An error occurred when post processor attempted to load a specific result Reply To: Error: An error occurred when post processor attempted to load a specific result

bram.dupre
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Hi Reno,

I tried to access the documentation using the new link. However, I needed to log in using a customer number in as before:

I can’t enter a customer number as I don’t have one. I tried to retrieve one using the “Support: Retrieving Your Customer Number” page (https://www.ansys.com/support/retrieving-your-customer-number), but had this as output in the cmd, probably indicating no license/customer number has been set:

There is no other ansysli_util.exe present on my C-drive.

I was able to show different versions (defined in the XML) of LS-DYNA in Mechanical, but had errors while trying to solve (see screenshot in Ansys Mechanical in my previous post).

path of the “lsdyna_solvers.xml” folder:
C:\Users\\AppData\Roaming\Ansys\v242\ACTLSDYNA

Kind regards,
Bram