Ansys Learning Forum › Forums › Installation and Licensing › Ansys Free Student Software › Help, I can’t use ansys tools since I upgraded to Ansys 2024R2 › Reply To: Help, I can’t use ansys tools since I upgraded to Ansys 2024R2
October 9, 2024 at 10:40 am
Ansys Employee
Hello Miguel,
Can you please try the below suggestion and let me know?
Rename ‘ %temp%\.ansys’ to ‘‘ %temp%\.ansys.old’
Rename ‘AppData\Roaming\Ansys’ to ‘AppData\Roaming\Ansys.old’
Rename ‘Documents\Ansoft’ to ‘Documents\Ansoft.old’ (if any)
Once done, try launching Ansys application again.
I hope this helps,
Mrunali.