Learning Forum

[Reno Genest]

Hello,

What is the exact error message? Can you post it here?

You will most likely need a new license file as the hostid in the license file does not match the hostid of the license server. Note that the error message shows only the first few characters of the hostid, but the entire string needs to match. If you generate the LSTC_SERVER_INFO file again on the license server, does the hostid (the entire SERVER line and not just the first few characters) match the SERVER line in the license file that was sent to you? If not, then you will need a new license file.

Is the license server a virtual machine (VM). Note that the LSTC License Manager dates from 2016 and it was not meant to be used on a VM. It is possible the the hostid of a VM changes (as seen by the LSTC license manager) with only software updates. We recommend using a physical "bare metal" license server to host the LSTC License Manager.

 

Let me know how it goes.

 

Reno.