We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Yannis
Ansys Employee

Hi Zhaokai,

In general, the thermal envelop calculation in Lab is heavy and takes a lot of time. That is not out of the ordinary. About the numerical error, we would have to inspect the model. Please reach out through the customer portal and create a support request.

 

Kind regards,

Yannis Skourkeas