Reply To: problem with the 2024R1 product installation tool

[Mrunali Barde]

Can you regenerate the licenses with correct server details?
Collect system specifications using https://www.ansys.com/en-in/it-solutions/licensing/capture-license-server-information

Option 2: To check license server details via the license management center:

• Go to Start à Search “Ansys License management center” à Click on “Get system host id information” under license file options”.
• In “Get system host id information” you can check the hostname, disk serial number and MAC address of the license server.