October 9, 2023 at 5:23 pm
Devika
Ansys Employee

 

Hello,

Can you please check at the “server machine” side. This seems like something missing at server end. For example license is not activated/updated in server machine. 

Please also check license manager status - either on the server or from the client machine

How to check license status and availability – Ansys Optics

If issue still exist please send an update here and another expert will followup with you.

Thanks and regards

Devika