Reply To: contact status unavailable

[Surya Prakash]

The thunderbolt sign near the "initial information" represents that the cell is ready to be solved, and it is not solved yet. Once you solve it, the sign changes to a green checkmark, indicating that the results are available.
To know more information on that, you can refer to the help document - Contact Tool Initial Information (ansys.com)

Regards Surya Prakash