Ansys Learning Forum Forums Installation and Licensing Ansys Products Was not able to retrieve the internal ID value in APDL launcher Reply To: Was not able to retrieve the internal ID value in APDL launcher

George Karnos
Ansys Employee
What exact version of CentOS are you running?
Also, under: /ansys_inc/ you should see an install.log or install.err
Do these files show any errors?