We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
George Karnos
Ansys Employee
Hello,
I sincerely apologize for my short answer. But, it was answering your question as Windows 8.1 is not supported.
Windows 10 is the minimum required OS.
One item you can check is to open the Windows Event Viewer and look at the Application and System Logs to see if there are any errors at the time of
the program crashing.