Technical Account Manager - Aero & Defence (13467)

  • Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys’ solutions with the client’s key business initiatives; the Technical Account Manager is viewed by the customer as their Single Point of contact for all technical activities
  • Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
  • Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
  • Work with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally.
  • Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
  • Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests
  • Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
  • Participate and contribute to field-factory interlock on Ansys product enhancement and competitive solution positioning
  • Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
  • Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions
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