Technical Account Manager (13122)

  • Establish a long term and sustainable relationship with the assigned accounts, aligning Ansys’ solutions with the client’s key business initiatives; The Technical Account Manager is viewed by the customer as their trusted advisor and Single Point of contact for all technical activities.
  • Work collaboratively with the sales to identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
  • Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
  • Work with the sales to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
  • Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met.
  • Be the voice of the customer by taking their key requirements to the Ansys product development teams, influence Ansys product roadmap and drive in competitive solution positioning.
  • Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
  • Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions
  • Establish executive-level relationship between Ansys and the customer working with sales.