Senior Application Engineer- Optics and Photonics
- Apply advanced engineering expertise and knowledge of Optics and Photonics Engineering to provide highest level technical support to customers and cChannel pPartners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
- Own the customer problems, proactively engage with selected accounts to provide comprehensive solutions. Work independently and contribute to all technical activities throughout the sales opportunity lifecycle, interact with customers to understand their business needs, product design needs, and engineering design workflows, and articulate Ansys’ value proposition.
- Instruct introductory, intermediate and/or advanced training classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines.
- Gather customer requirements and trends to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product capabilities. Test new releases on industrial problems.
- Participates in internal corporate initiatives to share knowledge and to create best practices, inside the discipline and cross-disciplines.
- Develop simulation best practices, solutions, FAQs for knowledge base