Customer Success Manager-APAC (Simulation+Power BI+Cloud) (13112)
•Implement metrics and tools to study and predict customer behavior in a scalable way with the purpose to maximize adoption, reduce churn and increase expansion,
•Contribute to develop Ansys business in the region by the mean of increased revenue and/or the increase of adoption of Ansys solutions,
•Work closely with the different ACE teams worldwide to provide the best quality of service in the most efficient and scalable way,
•Collaborate with the Account Management teams to address business challenges and work on solutions together,
•Anticipate on new requirements and new products to prepare the teams to deliver on these new activities,
•Plan, execute, monitor and report on your domain of responsibility,