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Cloud & HPC Senior Application Engineer (13111)

  • Be the interface to DevOps (BU & ACE)
  • Execute IT & Cloud related technical activities to enable customers with Cloud solutions
  • Develop tools and methods to the ACE team to deliver on their responsibilities
  • Review recurring customer technical issues / system issues and advise on product improvements
  • Review / monitor performance of the solutions / systems
  • Assist the ACE teams on recommend tools & best practices
  • Perform a Cloud technology watch to keep accurate knowledge and skills on Cloud
  • Coach / Train ACE team on new technology
  • Assist with the investigation and resolution of technical issues with customers (SRs, Forum, …)
  • Help publish recommendations / best practices for customers (FAQ, Forum)
  • Contribute to technical meetings when needed
  • Help prepare the team for future products